Quantity Surveyor / Estimator

Optimal Group; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Optimal Group seeks an Estimator to prepare accurate quotations and manage client interactions in a fast-paced property maintenance environment. This role is crucial for ensuring profitability and client satisfaction, requiring strong industry knowledge and excellent communication skills. Join a growing team committed to innovation and performance.

Benefits

Competitive salary with uncapped bonuses

20 Days Annual Leave + Bank Holidays

Career progression opportunities

Collaborative culture

Pension scheme

Qualifications

• Strong understanding of building services from quoting to project delivery.
• Experience in roles such as Project Manager, Estimator, or Quantity Surveyor.
• Proficient in communicating with clients, suppliers, and teams.

Responsibilities

• Prepare detailed and accurate quotations for works.
• Engage with clients to secure quotation opportunities.
• Attend site visits for quote scoping.

Skills

Project Management

Quoting for Works

Client Interaction

Commercial Management

Organization

CRM Systems Proficiency

Communication

Problem Solving

Attention to Detail

Education

Experience in Construction & Refurbishment

Tools

Microsoft 365

CRM Systems

Job description

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HOURS: Monday – Friday, 8:00am – 5:00pm

WHY JOIN OPTIMAL?

Optimal Maintenance & Construction is a high-growth property maintenance and refurbishment company, delivering responsive and planned works to a range of clients including estate agents, housing associations, and private landlords. Our mission is to simplify property maintenance by combining operational excellence with first-class customer service.

We are a results-focused business, driven by excellence, innovation, and growth. If you are a motivated, commercially minded individual who thrives in a fast-paced, target-driven environment then this is the place for you. We want high performers who want to be part of something big. If you thrive on ownership, speed, and results— we want to hear from you!

BENEFITS:

• Competitive base salary with uncapped bonus scheme
• 20 Days Annual Leave + Bank Holidays
• Company events & incentives
• High-Performance, collaborative culture

THE ROLE:

The Estimator plays a vital role within our company, responsible for preparing detailed and accurate quotations for works. They assess project specifications, scope, and costs, working closely with suppliers, subcontractors, and clients to gather pricing, evaluate materials, and ensure competitiveness. Estimators not only represent the company externally but also contribute directly to its growth by securing new business through winning quotes. Their work is critical to maintaining profitability, building client trust, and driving successful project delivery.

KEY RESPONSIBILITIES:

• Proactively engaging with clients to encourage quotation opportunities, ensuring consistent client interaction to secure requests for quotations and detailed tender invitations.
• Write and issue desktop quotation where possible by obtaining information to minimise costs
• Attend site visits for quote scoping
• Write and issue clear, itemised, step-by-step quotes using CRM system
• Liaise with suppliers and subcontractors to ensure cost competitiveness
• Follow up on outstanding quotes to improve conversion rates

Quotation Booking & Delivery

• Schedule quotation booking in the CRM ensuring correct trade, geography, and availability
• Issue clear quote orders to engineers or supply chain with all necessary info
• Coordinate materials, access arrangements, and client communications

Project Oversight & Client Reporting

• Act as single point of contact for the client throughout the job lifecycle
• Conduct quality checks (photos, feedback, completion verification)
• Resolve issues proactively and escalate where necessary
• Provide job summaries and updates to clients as required

Performance Management

• Hit weekly and monthly KPIs: Quote turnaround and conversion rate 25%
• Participate in daily stand-ups and report performance metrics
• Continuously seek ways to improve speed, accuracy, and customer experience

*** Please note that this list of tasks and responsibilities is not exhaustive, the post holder may undertake other duties as required. ***

WHAT WE ARE LOOKING FOR:

• Experience in Construction & Refurbishment: Background in property maintenance, residential/commercial refurbishments, or construction—ideally in roles such as Project Manager, Estimator, Quantity Surveyor, or similar.
• Industry Knowledge: Strong understanding of how building services operate—from quoting to project delivery—and a clear grasp of trade workflows and client expectations.
• Commercially Driven: Confident managing project costs, quoting for works, and driving revenue through proactive client management.
• Excellent Communicator: Able to communicate clearly and professionally with clients, suppliers, subcontractors, and internal teams—both in writing and over the phone.
• Highly Organised: Skilled at juggling multiple projects, quotes, and job schedules with accuracy and attention to detail.
• Tech-Savvy: Comfortable using CRM systems, scheduling platforms, and Microsoft 365 to track and manage your workflow.
• Calm Under Pressure: Able to prioritise effectively and keep things moving even when deadlines are tight or issues arise.
• Ownership Mentality: A proactive self-starter who takes full responsibility for outcomes and looks for ways to improve processes and performance.

WHAT WE OFFER:

• Competitive salary with uncapped performance-based bonuses
• Career progression, including opportunities to join our Dubai team
• Collaborative and supportive culture that rewards performance
• Pension scheme and 20 days annual leave + bank holidays

ABOUT US:

Optimal Maintenance & Construction is part of the Optimal Group, a fast-growing, multi-division property solutions company offering end-to-end services across the UK and the Middle East. We specialise in property maintenance, refurbishment, and construction for residential and commercial clients.

Our culture is built on performance, accountability, and results, underpinned by values of:
Teamwork – Respect – Trust – Innovation – Expertise – Performance