Quality Manager, ISO 9001 | Facilities Management

BAM UK & Ireland; Nottingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading facilities management organization in the UK is seeking a Quality Manager to oversee ISO compliance and enhance quality management systems. The role involves leading internal audits, managing quality assurance training, and collaborating with senior leadership to ensure exceptional service delivery. Candidates should have a strong background in ISO standards, excellent communication skills, and experience in Integrative Facilities Management. The position offers competitive salary and benefits, as well as opportunities for personal and professional development.

Benefits

Competitive salary

Private healthcare

Matched pension contributions

Life assurance

Opportunities for professional development

Qualifications

• Lead Auditor - ISO 9001 with current version and willingness to complete conversion courses.
• Knowledge of upcoming changes to ISO 9001.
• Experience training employees in quality assurance.
• Experience in an Integrated Facilities Management business.

Responsibilities

• Lead initiatives to maintain ISO certifications.
• Manage audits and continuous improvement projects.
• Produce reports and analyze quality data.
• Train FM staff on quality assurance practices.

Skills

Lead Auditor - ISO 9001

Knowledge of upcoming changes to ISO 9001

Experience in conducting remote site audits

Proven ability to deliver quality assurance training

Experience in developing e-learning modules

Integrated Facilities Management experience

Extensive knowledge of Microsoft 365 Suite

Working knowledge of BI Reports

Experience using Microsoft Visio, Planner, etc.

Experience with Construction-Line Gold/Safe-Contractor

Experience with Accreditation Bodies for ISO 9001

Process-driven approach

Experience in conducting quality investigations

Tools

Microsoft 365

Microsoft Visio

Microsoft PowerPoint

CAFM systems (MRI Evolution)

Job description

A leading facilities management organization in the UK is seeking a Quality Manager to oversee ISO compliance and enhance quality management systems. The role involves leading internal audits, managing quality assurance training, and collaborating with senior leadership to ensure exceptional service delivery. Candidates should have a strong background in ISO standards, excellent communication skills, and experience in Integrative Facilities Management. The position offers competitive salary and benefits, as well as opportunities for personal and professional development.