Quality Engineering Lead

NTT America, Inc.; City Of London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A global technology and consulting firm in London seeks a Quality Assurance Engineer Lead to manage and mentor a QA team. The role emphasizes automation, quality engineering, and early testing techniques. Candidates should possess strong skills in various automation frameworks and effective communication with both technical and non-technical stakeholders. This position offers a flexible working environment and a commitment to continuous learning.

Benefits

Flexible work options

Learning and Development opportunities

Comprehensive benefits package

Qualifications

• Experience with multiple Automation Frameworks like WebdriverIO, Cypress, and Playwright.
• Background in consultancy across the full SDLC/Engineering.
• Expertise in building advanced test automation frameworks from scratch.

Responsibilities

• Ensure Shift-Left Testing emphasizing early testing in the development lifecycle.
• Mentor and train your team on the latest testing tools and methodologies.
• Collaborate with the Front-end development team to understand requirements.

Skills

Automation Frameworks

Communication Skills

Agile Methodologies

Problem-solving Skills

Coding Skills

Tools

WebdriverIO

Cypress

Playwright

Git

AWS

Job description

Overview

The team you'll be working with: As a QAE lead you will be part of the leadership team within the NTT DATA UK&I QAE Practice. You will have the opportunity to join an award-winning Quality Assurance & Engineering team that is embracing new innovations, such as built-in quality checks that leverage AI/GenAI for test automation and predictive analytics. This role requires the ability to lead and inspire a team, fostering a collaborative and productive work environment. This is a mix of a hands-on role whereby you will lead Automation and Quality Engineering initiatives and, in parallel, play a key role in expanding our existing portfolio of Quality Engineering assets and services. Strong verbal and written communication skills to effectively convey technical information to non-technical stakeholders are a must.

What you'll be doing:

You will join a highly focused quality engineering team that are experts in driving an engineering-led approach to delivering value for our clients.

• You are responsible to ensure Shift-Left Testing emphasising early testing in the development lifecycle.
• You will have experience of multiple Automation Frameworks that support various types of testing (unit, integration, UI, end-to-end), such as WebdriverIO, Cypress and Playwright.
• You will play a key role to mentor and train your team on the latest testing tools and methodologies.
• You will always look for ways to improve your quality engineering approach and capture the value created through defining and tracking quality metrics such as defect density, test pass rate, and mean time to detect/resolve issues.

What experience you'll bring:

• Ideally a Background in consultancy across the full SDLC/Engineering
• Can evidence being able to drive sales/growth by expanding within a client or winning new business
• Highly articulate and confident of communicating bottom up and top down
• In tune with latest developments & insights into GenAI & QE etc
• Experience of building advanced and feature-rich test automation frameworks from scratch using Object-oriented and scripted languages
• Has breadth of experience across different tech-stacks. At least two of the following: JavaScript/TypeScript, Java, C#, or Python, amongst others
• Has a depth of knowledge in the Object-oriented Programming paradigm (OOP) and has practically applied the principles
• Working in an Agile team, you will be responsible for inputting to the design and build of automated tests to ensure adequate and effective test coverage
• Provide test assurance of the user stories according to the defined acceptance test criteria; whilst working in a test-first environment.
• Work closely with Software Engineers to deliver the test activities to meet the requirements, whilst contributing to effective agile delivery.
• Participate in estimation activities and identify opportunities for improvement within the team.
• Provide assurance at team retrospectives and planning sessions to ensure test best practice, continual improvements and appropriate standards are adhered to
• Comfortable working with Git repositories and workflows on multiple tasks concurrently
• Ability to manage and lead code review processes, mitigate conflicts within the team and get quality work merged in the main branch
• Proactively collaborate with the Front-end development team, understand the design of the Front-end and discussing issues with the developers to better understand requirements and expectations
• Understanding of CI/CD pipelines and their importance in Automation Testing process
• Understanding of non-functional requirements and testing, with a focus on performance (but also accessibility, compatibility and aspects of security)
• Exposure to the Operating System Command line (Windows or Linux)
• Strong problem-solving skills, exhibits logical/critical thinking
• Good coding skills (SOLID, DI, Design Patterns, etc.)
• Able to unit test the framework built
• Experienced working with Cucumber and/or SpecFlow, BDD, ATDD
• Web UI testing experience (different browsers)
• API / Microservice Testing experience
• Has worked across different application domains including Cloud, and Web Applications.
• Mobile Automation, and Contract Testing is a plus
• Ability to work as part of a team and on their own initiative. Consultancy background would be beneficial
• Integrate automation tests into CI/CD pipelines

Nice to have

• GitHub Actions, GitLab pipelines, Azure DevOps pipelines, Jenkins (any experience on these will be beneficial)
• AWS experience
• Experience with any of these tools: Cypress, Playwright, Webdriver.io (but with strong experience in Selenium)
• Understanding (better experience) with Contract Testing frameworks (preferably PACT)
• Experience setting up E2E testing frameworks with automation in mind, covering all the aspects of the SDLC

Who we are:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA (https://uk.nttdata.com/creating-inclusion-together)

What we'll offer you:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

For more information on NTT DATA UK & Ireland please click here: Global IT Services Provider & Consultant | NTT DATA

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

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