Quality Coordinator

Skills People Group; Sheffield; On-site; GBP 27,000; Full time

Job summary

A prominent training provider in Sheffield is seeking a qualified Centre Administrator to manage quality assurance processes. The role requires strong communication and problem-solving skills, as well as experience in training environments. Offered are a competitive salary of £27,000 per year and comprehensive benefits including health scheme and professional development opportunities.

Benefits

Competitive salary

25 days holiday plus Bank Holidays

Employer contributory pension scheme

Health Cash Back Scheme

Continuous Professional Development

Annual Volunteering Day

Free parking

Qualifications

• Must have previous experience within a training provider.
• Experience of managing processes and procedures required.
• Work well under pressure.

Responsibilities

• Support the Centre Manager with further accreditations.
• Maintain staff accreditation matrix on Pre-Employment Training and Employed.
• Manage NVQ Centre files and ensure assessor compliance.
• Communicate with awarding organisation EQAs for support during EQA visits.

Skills

Expert written and oral communication skills

Proficient prioritisation skills

Practised decision-making skills

Expert customer service skills

Excellent teamwork skills

Relationship building skills

Problem-solving skills

Competent telephone skills

Education

A level 2 or above IAG qualification

Minimum level 2 qualification in Business and Administration

Qualification in IT skills (Word and Excel)

Assessing Qualification (desirable)

Job description

Overview

Skills People Group are a national provider of NVQ’s, Bootcamps, Adult Learning, Programmes for the unemployed and Compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. Find out more about this role by reading the information below, then apply to be considered. We are currently recruiting for a highly organised, qualified Centre Administrator to join our existing team.

Role

The Centre Administrator is responsible for the implementation and maintenance of all Quality Assurance (QA) processers within Skills People Group companies in line with all awarding body standards. The role requires an individual that has worked in some remit aligned to Construction. The successful candidate will undertake the following main duties and responsibilities:

Responsibilities

• Support the Centre Manager with further accreditations from Awarding Organisations when required by the centre.
• Maintain the staff accreditation matrix on Pre-Employment Training (PET) and Employed to determine resource suitability and competence.
• Maintain NVQ Centre files and Assessor and Tutor details on SharePoint, ensuring they have all necessary qualifications required by awarding organisations.
• Check qualifications for last registration date, expiry dates and new qualification start dates.
• Undertake administrative activities on awarding organisation accounts to support delivery, quality assurance process and maintain records in line with assessor, tutor and IQA staffing within the business.
• Update and maintain the qualification unit builder as and when required.
• Update and create new qualification skills matches as and when required.
• Communicate with awarding organisation EQAs to support the Centre Manager during EQA visits.
• Assign access for EQA visits on OneFile and assist Centre Manager with arrangements for EQA visits.
• Assist with administration duties involved in the planning and preparation of standardisation sessions.
• Complete meeting minutes during Quality and Curriculum Meetings.

Qualifications and Skills

• Experience, Knowledge And Understanding Of Regulated And Unregulated Qualifications
• Expert written and oral communication skills
• Proficient prioritisation skills
• Practised decision-making skills
• Expert customer service skills
• Excellent presentation skills
• Experienced Problem-solving Skills
• Excellent teamwork skills
• Capable relationship building skills
• Must have previous experience within a training provider
• Experience of managing process and procedure
• Competent telephone skills
• Able to follow processes
• Enthusiasm in the workplace
• Work well under pressure

Qualifications

• The Ideal Candidate Must Possess The Following Qualifications
• A level 2 or above IAG qualification
• Assessing Qualification (desirable)
• A minimum of a level 2 qualification in Business and Administration
• A qualification in IT skills to include Word and Excel

In Return, Skills People Group Will Give You

• A competitive salary (£27,000 per annum)
• 25 days holiday + Bank Holidays plus two days additional annual leave following two years’ service
• Holiday buy and sell scheme
• Employer contributory pension scheme
• Health Cash Back Scheme
• Continuous Professional Development
• Annual Volunteering Day
• Referral programme
• Free parking
• A challenging and rewarding role in a successful and growing business

Other Details

• You will report to the Lead IQA/Centre Manager
• You will be based at the CSP offices in Sheffield
• No Agencies, thank you