Quality Control Technician

Reed Specialist Recruitment; Kendal; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading recruitment agency is seeking a Quality Control Technician for a position in Kendal. The role involves review of batch records, managing complaints, and ensuring compliance with quality standards in a food manufacturing environment. The ideal candidate will have a degree in a related field, strong GMP knowledge, and excellent organizational skills. This full-time role offers a competitive salary package including shift premium and professional development opportunities.

Benefits

Competitive salary package

Opportunities for professional growth and development

Supportive team environment

Qualifications

• Proven experience in a quality role within food manufacturing, pharmaceutical, or medical devices.
• Strong knowledge of GMP, HACCP, and quality systems.
• Excellent organizational, analytical, and computer skills.

Responsibilities

• Review and approve batch records, ensuring compliance with specifications.
• Receive, log, and respond to customer and vendor complaints.
• Ensure compliance with GMP, GFSI, BRCGS & Regulatory standards.

Skills

Food Science

Microbiology

Chemistry

GMP

HACCP

Microsoft Office

Education

Degree in Food Science, Microbiology, Chemistry, or related discipline

Job description

Quality Control Technician

Annual Salary: £32,517 (including shift premium)

Location: Kendal

Job Type: Full-time

Working Hours:
Earlies: 06:00-13:30 Monday to Friday
Lates: 13:15-21:15 Monday to Thursday and 13:15-18:45 Friday

Day-to-day of the role

Product Quality & Release

• Review and approve batch records, in-process checks, and laboratory results for raw materials, intermediates, and finished goods.
• Perform dispositioning of materials and products, ensuring compliance with internal specifications and regulatory requirements.
• Liaise with Production, Laboratories, and Supply Chain to ensure timely release of products.
• Maintain accurate and traceable documentation for all batch dispositions.
• Comply with safety and hygiene procedures, including adopting safe working practices and using required protective clothing and safety equipment.

Customer and Vendor Complaints

• Receive, log, investigate, and respond to all customer and vendor complaints within agreed timelines.
• Perform root cause analyses, coordinate testing or sampling when necessary, and document findings.
• Collaborate with cross-functional teams to prevent recurrence and improve supplier quality performance.
• Track and trend complaints to identify recurring issues or emerging risks.

Compliance and Documentation

• Ensure that all activities comply with GMP, GFSI, BRCGS & Regulatory (UK/EU/US/CA) standards.
• Assist with internal, supplier, and regulatory audits, providing documentation and evidence as required.
• Contribute to the review and update of Quality Management System (QMS) documents, including SOPs, forms, and work instructions.
• Support training of staff in quality standards, procedures, and hygiene practices.

Cross-Functional Collaboration

• Work closely with Production, Laboratories, R&D, and Supply Chain to resolve quality issues.
• Liaise with external manufacturers and suppliers to maintain consistent quality expectations.
• Communicate quality performance, trends, and improvement actions to management and stakeholders.

Required Skills & Qualifications

• Degree in Food Science, Microbiology, Chemistry, or a related discipline.
• Proven experience in a quality role within the food manufacturing, pharmaceutical, or medical devices industry.
• Strong knowledge of GMP, HACCP, and quality systems.
• Excellent organizational, analytical, and computer skills, including proficiency in Microsoft Office.
• Professional communication skills at all levels.
• Self-motivated, efficient, methodical, and a great team player with a continuous improvement focus.

Benefits

• Competitive salary package including shift premium.
• Opportunities for professional growth and development.
• Supportive team environment.

To apply for the Quality Control Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.