Quality Auditor - Italian, AGI Data Services - Ground Truth Quality

Amazon.com, Inc; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading tech company in Westminster is seeking a detail-oriented Quality Auditor to perform systematic quality assessments within its global network. This vital role ensures high standards in data quality necessary for AI development. Candidates must possess C1+ fluency in Italian and good working knowledge of English, alongside strong analytical skills and attention to detail. A competitive compensation package is offered, along with opportunities for professional growth.

Qualifications

• C1+ fluency in Italian required.
• B1+ level in spoken and written English.
• Experience in Machine Learning/Data Labeling operations.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Conduct quality audits on workflows.
• Coach Data Associates to improve performance.
• Document and report quality findings.

Skills

Fluency in Italian

Good working knowledge of English

Analytical skills

Attention to detail

Communication skills

Experience with quality management tools

Proficiency in Excel

Job description

Responsibilities

• Conduct quality audits on individual workflows and units delivered by Data Associates
• Coach and calibrate Data Associates co-located at your site to improve performance
• Provide detailed insights on Data Associate-level quality and identify root causes of issues
• Perform manual reviews to validate automated quality measurement systems
• Document and report quality findings accurately and efficiently
• Perform audits to support deep dives and escalations as needed
• Maintain strict compliance with quality standards and procedures
• Work closely with Quality Audit Managers to improve processes and implement best practices
• Contribute to continuous improvement initiatives within the quality assurance team

Overview

We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training.

Qualifications

• C1+ or equivalent fluency in Italian language
• Good working knowledge (B1+) in both spoken and written English
• Experience in Machine Learning/Data Labeling operations
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Strong communication skills in Business English
• Experience with quality management tools and systems
• Ability to work in strict compliance with internal guidelines
• Understanding of data annotation and quality metrics
• Proficiency in Excel and data analysis tools
• Ability to work effectively in a team environment
• Adaptability to changing priorities and workloads

Preferred Qualifications

• Prior experience in a quality assurance role within the tech industry
• Familiarity with AI and machine learning concepts
• Experience with speech or language data

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.