Public Sector Operations Lead – Service Delivery

Northgate Public Services; Wrexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading public service company in Wrexham seeks a motivated individual to manage large-scale service operations and ensure excellence in customer service. Key responsibilities include overseeing budgets, managing contracts, and driving team success. Applicants should have a strong operational background and excellent leadership skills. A driving license is necessary, offering a competitive benefits package and professional development opportunities.

Benefits

Private Medical Cover

25 days paid holiday

Group Pension Plan

Qualifications

• Operational experience delivering services to local or central government.
• Proven management of profit and loss accounts.
• Full UK driving license required.

Responsibilities

• Oversee the operational delivery against forecast budget.
• Manage relationships with partners and sub-contractors.
• Ensure high-quality service delivery to clients.

Skills

Excellent communication skills

Team leadership

Operational experience

Flexibility

Problem-solving

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

A leading public service company in Wrexham seeks a motivated individual to manage large-scale service operations and ensure excellence in customer service. Key responsibilities include overseeing budgets, managing contracts, and driving team success. Applicants should have a strong operational background and excellent leadership skills. A driving license is necessary, offering a competitive benefits package and professional development opportunities.