Protection Adviser

Reassured; Remote; GBP 30,000 - 45,000; Full time

Job summary

A customer-focused insurance company in Birmingham is seeking a Protection Adviser to help customers find the right coverage. The ideal candidate will have at least 12 months of holistic protection advice experience and excellent communication skills. You’ll build trust through honest conversations and provide tailored solutions. This role comes with a competitive remuneration package and benefits such as enhanced annual leave, medical plans, and personal development opportunities. Join a supportive team that values your contributions.

Benefits

Enhanced annual leave with length of service

Enhanced maternity benefit

Employee Assistance Programme

Medical cash plan

Virtual GP

Death in service (3x your basic salary)

Discounted Life Insurance and Critical Illness Cover

Personal development

Referral scheme (up to £2,400 a year per referral)

Incentives, including annual trips abroad

Qualifications

• Minimum 12 months holistic protection advice within a customer-focused, regulated telephone environment.
• Excellent communication and listening skills.
• High attention to detail and accuracy in recording information.
• Self-motivated professional with the discipline to succeed remotely.
• Empathetic approach to helping others.

Responsibilities

• Research and offer tailored solutions to customers that fit their needs.
• Build trust through honest conversations.
• Provide clear and accurate information.

Job description

Protection Adviser

Full-time, Permanent

Remote, UK

Reassured are looking for a Protection Adviser to help our customers find the right cover for what matters most . If you're a great listener, a clear communicator and genuinely care about helping people make informed decisions, this is a brilliant opportunity to join a supportive, purpose-driven team.

As a Protection Adviser you will take pride in researching and offering a tailored solution to your customer that best fits their needs. You’ll build trust through honest conversations, provide clear and accurate information, and ensure every customer feels confident in their choices.

What we're looking for :

• Minimum 12 months holistic protection advice within a customer-focused, regulated telephone environment
• Excellent communication and listening skills
• High attention to detail and accuracy in recording information
• A self-motivated professional with the discipline to succeed remotely
• Empathetic approach to helping others

Why Reassured

What you do at Reassured makes a real impact. We lead with quality. Integrity of advice, doing what’s right for our customers is rewarded with a highly competitive renumeration package.

You’ll also be part of a successful, award-winning and growing company that values your contribution and offers recognition through company-wide incentives and opportunities to get involved in meaningful work.

Benefits include :

• Enhanced annual leave with length of service
• Enhanced maternity benefit
• Employee Assistance Programme
• Medical cash plan
• Virtual GP
• Death in service (3x your basic salary)
• Discounted Life Insurance and Critical Illness Cover
• Personal development
• Referral scheme (up to £2,400 a year per referral)
• Incentives, including annual trips abroad

Ready to help customers protect what matters most? If you’re passionate about making a difference through meaningful conversations, we’d love to hear from you. Apply now and start helping people feel reassured about their future.