Property Team Leader

CONNELLS GROUP; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property services provider in the UK is seeking a Property Team Leader to guide a team of letting professionals managing residential properties. The ideal candidate will have a strong track record in team leadership, excellent communication skills, and a customer-first attitude. This role offers opportunities for career growth within a collaborative work environment, along with benefits such as annual leave and enhanced family support.

Benefits

Collaborative team culture

Clear career pathways

23 days annual leave

Enhanced family leave

Flexible benefits

Pension scheme

Employee Assistance Programme

Qualifications

• Proven experience in leading and motivating teams.
• Strong communication and relationship-building skills.
• Organised, solution-oriented, and calm under pressure.

Responsibilities

• Motivate the team to achieve goals.
• Assist with training and coaching Property Managers.
• Monitor customer service Key Performance Indicators.
• Advise on maintenance works and compliance.

Skills

Leading and motivating teams

Strong communication skills

Proactive customer-first mindset

Organised and calm under pressure

Job description

Overview

Property Team Leader — Are you ready for that next step in your management career? We’re looking for a motivational and people-focused leader to join our thriving Property Management team at Tucker Gardner, part of the UK’s largest property services brand.

As Property Team Leader, you’ll lead a team of dedicated letting professionals managing over 2,500 residential properties from our welcoming Great Shelford Property Management Centre (PMC). You’ll play a key role in shaping service excellence, supporting your team’s growth, and being a vital link between our branch network and property managers.

What we can offer you

• A collaborative, inclusive team culture where your voice is valued.
• Clear career pathways with opportunities to grow into senior leadership.
• 23 days annual leave, plus your birthday off to celebrate you.
• Enhanced family leave including maternity and paternity support.
• Flexible benefits including retail, travel, and health discounts.
• Pension scheme and Employee Assistance Programme for wellbeing.
• Be part of a bold transformation journey in a trusted, nationwide brand.

Responsibilities

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the team’s customer service Key Performance Indicators.
• Supporting and advising Property Managers on maintenance works, safety certification and compliance.
• Using your management experience to help your colleagues with daily queries and assisting with more complex situations.

Skills required

• Proven experience in leading and motivating teams.
• Strong communication and relationship-building skills.
• A proactive, customer-first mindset.
• Organised, solution-oriented, and calm under pressure.
• Property experience is a bonus—but not essential.

Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.