Property Relationship Manager

Charters Careers; Eastleigh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management company in Eastleigh is seeking a Property Relationship Manager to join their dynamic team. The role involves maintaining property management standards, providing exceptional service to landlords and tenants, and overseeing property repairs. The ideal candidate will have strong customer service skills and a keen understanding of property management. The opportunity offers an OTE of up to £30,000.

Qualifications

• Excellent customer service skills to manage relationships with landlords and tenants.
• Strong understanding of property management standards.
• Ability to maintain meticulous property records.

Responsibilities

• Maintain knowledge of property management industry standards.
• Work towards achieving goals for property maintenance and budgets.
• Provide excellent experiences to landlords, tenants, and contractors.
• Build and maintain relationships with landlords and tenants.
• Liaise with contractors for property repairs.

Job description

Welcome to Charters , we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 150 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager in our Chandlers Ford office. This role offers an OTE of up to £30,000.

Let's talk about the role. It involves

• Maintain up-to-date knowledge of property management industry standards and expectations.
• Work towards achieving property owners' goals regarding maintenance and budgets, while meticulously maintaining property records.
• Providing excellent customer experience to Landlords, Tenants and Third-party contractors.
• Building and maintaining ongoing relationships with both Landlords and Tenants and to ensure that you are their main point of contact.
• Uphold rigorous property safety standards and legal requirements.
• Liaise with contractors, tenants and landlords to oversee property repairs, and ensure properties are maintained to high standards.

Address tenant complaints promptly and enforce prop...