Project Worker

Sanctuary Group; Norwich; On-site; GBP 23,000 - 30,000; Full time

Job summary

A national housing support organization in the United Kingdom seeks a dedicated support worker to help individuals facing homelessness. The role involves assessing needs, developing support plans, and fostering independence among customers. We're looking for someone with experience in this field and strong organizational skills. This position offers numerous benefits including a pension scheme and generous holiday.

Benefits

At least 25 days paid holiday, rising to 30 days after 5 years

A pension scheme with employer contributions

Health and well-being plans

Life assurance

Flexible working arrangements

Qualifications

• Experience working with adults who have faced homelessness is essential.
• Strong organizational skills and ability to work on own initiative.

Responsibilities

• Providing support to encourage customers facing homelessness.
• Assessing customers' needs and updating support plans.
• Developing relationships with customers.

Skills

Experience of working with adults who have experienced homelessness

Strong organisational skills

Ability to work as part of a team

Functional literacy and numeracy

Enthusiastic and flexible with a strong “can-do” attitude

Ability to react quickly to changing priorities

Education

NVQ3 in Health and Social Care, or willingness to work towards it

Job description

Responsibilities

• Providing support to encourage customers who have faced homelessness to maximise their own potential and independence
• Assessing customers’ needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application, which we will pay for. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

Qualifications

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targetsi>
• NVQ3 in Health and Social Care, or willingness to work towards it is essential
• Driving licence and access to a vehicle is essential

Are you ready to be your best?

About Sanctuary Supported Living

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing and support services to help people across England to live as independently as possible. We’re a national organisation, but we are not‑for‑profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day. Working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Brilliant work deserves brilliant benefits!

• At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well‑being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities