Project Support Officer

SOUTH WESTERN AMBULANCE SERVICE; Exeter; On-site; GBP 24,000 - 30,000; Full time

Job summary

An emergency services provider is looking for a Project Support Officer to provide administrative and project coordination support. The role involves managing project documentation, tracking progress, and assisting project managers. This position offers competitive NHS salary, 27 days of holiday plus benefits, and opportunities for career progression. Ideal candidates will be proactive, organised, and have a strong attention to detail.

Benefits

Competitive NHS salary

27 days holiday plus public holidays

Generous Pension Scheme

Career and salary progression

Free parking across Trust sites

Access to a wide range of discounts

Qualifications

• Experience providing administrative support in project management.
• Ability to track and report on project progress.
• Proficiency in preparing presentations and documentation.

Responsibilities

• Support project management processes and tools.
• Track project progress and performance.
• Manage project-related documentation and quality assurance.

Skills

Project support experience

Organisational skills

Attention to detail

Communication skills

Job description

Overview

We are seeking an enthusiastic and motivated individual to join our team as a Project Support Officer. In this critical role, you will provide comprehensive administrative, coordination, and project support to ensure the smooth and efficient delivery of activities within the Trust's Annual Plan. The successful candidate will be proactive, highly organised, and adaptable with a keen eye for detail. This is an excellent opportunity for someone with project support experience or a strong interest in developing a career in project/programme management.

Responsibilities

• Providing support for project management processes, procedures, tools and techniques to the Project Managers and project teams.
• Tracking and reporting of progress and performance of one or more projects/programmes.
• Servicing Project / Programme Boards and other associated meetings.
• Acting as first point of contact for enquiries from end users.
• Managing elements of a project.
• Supporting performance improvement.
• Supporting Project Managers with the benefits realisation framework process.
• Managing project related documentation and undertaking quality assurance checks and maintaining key templates up to date, such as the action log, risk, issues and lessons-learned registers.
• Preparation for the monthly Executive Level Steering Committee meetings and other associated meetings supporting the Trust's Annual Plan.
• Supporting the creation and dissemination of slide deck presentations.
• Supporting the Executive Director of Strategy & Transformation, Planning Manager, and wider strategic thinkers and planners in the organisation to develop components of the Trust Strategy and forward planning.

About Us

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England of 10,000 square miles and responding to an average of 2,650 incidents every day. We employ over 6,000 people and are supported by over 575 volunteers. If you embody our values of one team, compassion and innovation and are looking to make a real difference to people’s lives, we would love to hear from you. In return we will equip you with the skills, resources and development you need to thrive in your role. You will have opportunities to progress to roles at a higher pay grade and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Cycle-to-work and other salary sacrifice schemes
• Staff networks
• Access to a wide range of discounts from various organisations across the UK