Project Support Administrator

Options Resourcing Ltd; North East; On-site; GBP 28,000 - 30,000; Full time

Job summary

A growing facilities management firm in North East England is seeking a Project Support Administrator to enhance their head office team. This vital role involves providing administrative support for project delivery and facilities management functions, including helpdesk coordination and documentation control. Ideal candidates will have relevant experience and strong organisational skills. The role offers a stable office-based environment with opportunities for professional development within a project-focused business.

Benefits

Competitive salary

Structured processes

Development opportunities

Qualifications

• Previous experience in project support or administrative role in construction or facilities management.
• Confident user of Microsoft Office, particularly Word and Excel.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Provide administrative support to project delivery teams.
• Manage helpdesk activities including job tracking.
• Prepare and maintain project documentation and O&M manuals.
• Liaise with engineers and subcontractors.

Skills

Organisational skills

Time-management skills

Attention to detail

Documentation management

Communication skills

Microsoft Office proficiency

Job description

Project Support Administrator

Salary 38,000 - 30,000

Location: Gateshead

An established and growing building services and facilities management contractor is currently seeking a Project Support Administrator to join their head office team.

This is a key support role providing administrative assistance across project delivery and facilities management functions, including helpdesk coordination and documentation control. The position would suit an organised and detail-focused individual with experience in project or FM administration.

The Role

Working closely with project managers, engineers, and the wider support team, the Project Support Administrator will play a central role in ensuring projects are supported efficiently from an administrative and documentation perspective.

Key Responsibilities

• Provide day-to-day administrative support to the project delivery team
• Manage and coordinate helpdesk activities, including logging and tracking jobs
• Prepare, compile, and maintain O&M manuals and project documentation
• Assist with project setup, documentation control, and close-out processes
• Liaise with engineers, subcontractors, and internal stakeholders
• Maintain accurate records, spreadsheets, and filing systems
• Support compliance and quality processes where required
• Assist with general office and project administration tasks

Candidate Requirements

• Previous experience in a project support, helpdesk, or administrative role within construction, building services, or facilities management
• Strong organisational and time-management skills
• High attention to detail, particularly with documentation and reporting
• Confident user of Microsoft Office (Word, Excel, Outlook)
• Ability to manage multiple tasks and priorities simultaneously
• Strong communication skills, both written and verbal
• Proactive, reliable, and able to work as part of a team

What's on Offer

• Salary 28,000 - 30,000
• Stable, office-based role within a growing organisation
• Supportive team environment with structured processes
• Opportunity to develop within a project-focused business

For more informatoin please click to apply today