Project Manager

KPMG UK; United Kingdom; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading consulting firm in the UK is looking for an experienced Project Manager to efficiently manage software implementation projects. This role offers the opportunity to lead teams, ensure project deliverables meet high standards, and engage with stakeholders at all levels. The ideal candidate will have a strong track record in project delivery, particularly in ERP and CRM implementations, and possess excellent communication and interpersonal skills.

Qualifications

• Established Project Manager with proven software implementation experience.
• Experience managing teams of more than 10 staff.
• Proven successful delivery of projects exceeding 750 man-days.

Responsibilities

• Plans and manages assigned projects keeping stakeholders informed.
• Monitors progress against project plan and budget.
• Ensures risks and issues are assessed and reported.

Skills

Project management

Microsoft Project

Agile methodologies

Communication skills

Education

Prince 2 Practitioner certification

APM professional certification

Tools

Microsoft Project

Microsoft Excel

Jira

Job description

Overview

At KPMG Microsoft Business Solution we implement best in class solutions for ERP and CRM. We have extensive knowledge and expertise in all areas, enabling us to provide our clients with an integrated end-to-end solution. Our solutions are based on the Microsoft Dynamics range of products which enables us to deliver powerful, adaptable Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) to our customers. Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR and sales, in one single system.

The Role

The Project Manager runs projects of any size in an efficient and effective manner, and is responsible for their delivery within agreed timescales, budgets and conformance to agreed requirements. This person is also responsible for the efficient utilization of assigned staff and any associated third parties and for ensuring that all project activities conform to the company’s quality management standards and processes.

Responsibilities

• Plans and manages assigned projects, keeping customer and senior management informed about project progress;
• Compiles and agrees the project plan with the client;
• Compiles and agrees with the client any Statements of Work in line with contractual arrangements with the client;
• Monitors progress against project plan and budget, correcting and/or escalating abnormal situations; maintains the Project Plan, in particular with forecast completion dates and impact analysis;
• Tracks actual costs vs plan (using Microsoft Project and our internal Dynamics AX time recording system);
• Maintains awareness of all ongoing non-trivial problems towards their solution. Ensures that project objectives are met;
• Monitors and controls all individuals allocated to the project ensuring that all project activities are carried out in accordance with the appropriate standards, including adherence to the KPMG Microsoft Business Solution project delivery methodology;
• Manages any third parties that may be involved as sub-contractors within the project, as relevant, and ensures that any deliverables are produced on time, to required quality standards, and in line with agreed commercial terms; refers as needed to the Program Manager in case any escalations are required;
• Ensures Risks and Issues are being correctly assessed and reported. Proactively predicts and mitigates risk;
• Ensures Decision and Action logs are maintained from key project governance meetings;
• Ensures the Change Log is maintained and that Change Control is being effectively applied;
• Applies solid configuration management principles in managing the overall Project Document library for KPMG Microsoft Business Solution deliverables to be handed over to the client;
• Maintains and publishes the project dashboard by obtaining the critical data from internal systems or relevant project resources: weekly product backlog stats, burndown graph, risks and issues stats, defect stats, change log stats, and task completion stats;
• Prepares weekly reports for review by the KPMG Microsoft Business Solution Program Manager, prior to distribution to the client;
• Participates in client reporting sessions, including weekly progress review meetings;
• Tracks actual vs. budgeted costs and effort on a weekly basis;
• Plans and monitors any validation activities with the customer to ensure that all requirements are met;
• Plans and monitors internal verification activities, including reviews, walkthroughs and testing, and oversees the correction of non-conformities to ensure quality of all project deliverables;
• Plans and monitors release and implementation activities (e.g. release and/or implementation plans, hand over/support documentation, etc.);
• Works closely with the Solution Architect to ensure the overall quality of deliverables prior to release to the client;
• Coordinates live changes requested by the customer when applicable;
• Addresses all project customer satisfaction issues, escalating feedback as necessary for further action;
• Participates in resource management, utilisation and capacity planning processes; liaises with the Resource Manager and other Project Managers to ensure optimum utilisation of allocated resources;
• Contributes towards continuous refinement and improvement of the project delivery methodology; shares lessons learned to promote and improve program and project delivery capabilities;
• Tracks any subcontractors and work orders in consultation with the finance function;
• Liaises with the purchasing department to raise Purchase Orders to cover approved work orders.

The Person

• An established Project Manager with a proven track record of delivery of software implementation projects. Full lifecycle implementation experience is required;
• Experience managing third party sub-contractors, ideally including independent software vendors (ISVs);
• Experience in managing Microsoft projects;
• Proven successful delivery of projects exceeding 750 man-days in services delivery effort;
• Experience in managing teams of more than 10 staff;
• Very strong Microsoft Office skills particularly with Microsoft Project, Excel and SharePoint;
• Prince 2 Practitioner / certified APM professional preferred;
• Experienced in Agile project management, ideally with direct experience and knowledge of tools including Jira, VSTS, TFS, and of methodologies including Scrum and Kanban;
• Ideally experience and specialism in ERP and/or CRM implementation projects, preferably utilising the Microsoft stack;
• Excellent time management skills with demonstrable experience of working under pressure to tight deadlines and managing a high workload with conflicting priorities;
• Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment;
• Strong communication skills (verbal, written and listening): an ability to present information concisely, to communicate in a manner applicable to all levels;
• Able to produce high quality and professional presentations;
• Excellent attention to detail and ability to ensure documents are consistent in language, terminology and style;
• Flexible approach to work with a focus on delivery to deadlines and high standards; Ability to handle highly confidential information with tact and discretion

Seniority level

• Mid-Senior level

Employment type

• Permanent

Job function

• Project Management and Information Technology
• Industries
• Business Consulting and Services