Project Coordinator

NHS; Lowestoft; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading community healthcare provider in Lowestoft seeks a Project Coordinator to support the delivery of transformational change. The role demands effective project management, excellent communication with various stakeholders, and enthusiasm for improving healthcare services. Applicants should be educated to at least NVQ level 3 and possess recognized project management qualifications. The job offers opportunities to manage projects within a supportive team environment.

Qualifications

• Experience in delivering tasks to quality, time, and budget requirements.
• Ability to create Project related documentation.
• Experience with stakeholders at different levels.
• Experience in managing successful change.

Responsibilities

• Support and manage internal and cross partner projects.
• Develop project documentation including risk registers and action logs.
• Chase progress against project plans proactively.
• Facilitate project meetings and document outcomes.
• Produce project updates and reports for stakeholders.

Skills

Good interpersonal skills

Good written communication skills

Ability to work under pressure

Confidence in dealing with various levels

Ability to organise own workload

Team collaboration

Passion for change and improvement

Education

NVQ level 3 or equivalent experience

Recognised Project Management qualification (e.g., Prince2 Foundation, Scrum Master)

Evidence of continuous professional development

Tools

MS Teams

MS Office Word

PowerPoint

Excel

MS Project

Job description

We have an exciting opportunity for an enthusiastic and motivated Project Coordinator to join our team and play a key role in supporting delivery of transformational change to further our strategy. As a member of the Programme team you will be supporting the Transformation and Programme Development leads to govern and manage Programmes and Projects to deliver their target outcomes within agreed tolerances. There will also be opportunities to manage small to medium projects.

The Programme team here at East Coast Community Healthcare (ECCH) is made up of friendly, dynamic, supportive and skilled project professionals with a great ethos and drive for delivery. If you are passionate about change and have the skills and experience to support the improvement of quality, productivity, patient and staff experience, and business development Projects then this role is for you.

Applicants should have great communication skills and demonstrable experience of working in a Project environment and dealing with Stakeholders at different levels.

Please note:Under current UK immigration rules, this role does not meet the eligibilityrequirements for sponsorship under either the Health and Care Worker visa orthe Skilled Worker visa routes.

Main duties of the job

To support and manage internal and cross partner and system programmes and projects to further ECCH's strategy

Use Project Management skills to support planning, organising and delivering Projects

Support development of programme and project documentation e.g. Scope definition, plan, risk registers, action logs and reports, using agreed standards and tooling

Proactively chase progress against project plans and actions

Support effective risk and issue management within specific programmes and projects

Produce Project updates and reports on specific programmes and projects, and ensure effective communication with all stakeholders

Support the Project Management Office lead to ensure accuracy of all Programme and Project data, smooth running of governance processes and high quality reporting

Facilitate Programme and Project meetings including producing agendas and presentations, co-ordinating appointments and documenting summary outputs, actions and decisions

Work with the Communications team to draft Project updates for internal and external communications

Support business development and tenders, as requested by the Commercial team

About us

ECCH is well established health care provider and has been successfully delivering NHS care within the community since 2011. We provide a range of NHS, community health and social care services predominantly across the easterly region of the Norfolk/Suffolk borders.

We are aligned to NHS terms and conditions, and offer many employee benefits, to find out more about us visit our website - www.ecch.org. We are a social enterprise and staff owned organisation which means staff can opt to be shareholders and have a real say in how ECCH is run and evolves to deliver healthcare for the future.

At the heart of our ambition, we work in partnership with and for the community to become the provider and employer of choice for community healthcare.

We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received.

We recognise that AI tools are increasingly used inprofessional settings. While we encourage strong applications, we valueauthenticity and an accurate reflection of skills and experience.

Applicants must declare if AI has been used to completetheir application, including responses that are directly copied orsignificantly shaped by AI tools.

By submitting this application, you confirm that allinformation provided is a true and accurate representation of your own skills,knowledge, and experience.

Job responsibilities

UseProject Management skills to support planning, organising and deliveringProjects

Supportdevelopment of programme and project documentation e.g. Scope definition, plan,risk registers, action logs and reports, using agreed standards and tooling

Proactivelychase progress against project plans and actions

Supporteffective risk and issue management within specific programmes and projects

ProduceProject updates and reports on specific programmes and projects, and ensureeffective communication with all stakeholders

Beresponsible for the Organisation and development of monthly transformationreports including reminders, preparation and review

Organise and develop the Quest PMO module and associatedtransformation activities, such as monthly reporting. Ensuring accuracy of allprogramme and project data, smooth running of governance processes, progressand proposals review and activity status

Maintainand develop Project management policies, procedures and best practice templates

Facilitate Transformation, programme and project meetings includingproducing agendas and presentations, managing distributions, attendance,coordinating appointments and documenting summary outputs, actions anddecision. Raising any concerns and risks to appropriate parties

Workwith the Communications team to draft Project updates for internal and externalcomms

Supportbusiness development and tenders, as requested by the Commercial team

Useanalytical skills and judgement to assess opportunities and potentialsolutions, and make recommendations

Undertakeany other duties in line with the role, as directed by the Programme team

All roles within East Coast CommunityHealthcare CIC (ECCH) require staff to demonstrate our Values and SignatureBehaviours in the care and service they provide to patients, service users,stakeholders and colleagues. All members of staff should consider these as anessential part of their job role.

Our Values outline the core behaviours that wecan all achieve and are summarised as an acronym within the word CARE. These stand for: Compassion, Action, Respect and Everyone.

Underpinning our Values are our SignatureBehaviours which highlight by taking the right actions we continue to build astrong culture. Our four SignatureBehaviours are: Compassion -WeListen, We Learn, We Lead|Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together.

Person Specification

Personal Attributes

• Good interpersonal skills which build long-term relationships with all stakeholders
• Good written communications skills
• Ability to work under pressure to agreed timescales in a busy environment
• Confident in dealing with people at different levels across the organisation
• Ability to organise own workload effectively and efficiently
• Able to work collaboratively as part of a team
• Enthusiasm and passion for making a difference and for change/improvement
• Ability to embrace our Culture, Values and Signature Behaviours:
• (Compassion - We Listen, We Learn, We Lead| Action - My Accountability, My Responsibility | Respect - Respect Our Resources: People, Time and Money | Everyone - Work Together, Achieve Together).
• Willingness and ability to work across different sites and travel to alternative sites and across the community as required.

Experience

• Experience of delivering tasks to quality, time and budget requirements
• Experience of creating Project related documentation
• Experience of working with stakeholders at different levels of the organisation
• Experience of managing successful change

Skills and Knowledge

• Basic understanding of project management methodologies and tools
• MS Teams
• MS Office Word, Powerpoint, Excel
• Outlook
• MS Whiteboard
• MS Project
• Willingness to undertake training such as Project Management Qualifications

Qualifications

• Educated to NVQ level 3, or equivalent level of work experience and knowledge
• Recognised Project Management qualification e.g. Prince2 Foundation, certified Scrum Master
• Evidence of continuous professional development

Transformation and Programme Development Lead