Project Coordinator

AVK UK Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading UK manufacturing firm is seeking a proactive and organized Project Co-Ordinator to join their Sales and Project department. This key role involves processing customer orders, providing quotations, and supporting ongoing projects while ensuring top-notch customer service. The ideal candidate should have experience in sales support or project coordination and excellent organizational skills. Apply with your CV and covering letter.

Qualifications

• Previous experience in a sales support or project coordination role is required.
• Ability to work in a customer-facing environment is essential.
• Willingness to learn about the product range is important.

Responsibilities

• Process customer orders and raise purchase orders.
• Prepare quotations and respond to customer enquiries.
• Advise customers on pricing and product suitability.
• Liaise with suppliers and assist with customer complaints.

Skills

Strong organisational skills

Strong communication skills

Technical aptitude

Ability to build strong working relationships

Confident in a fast-paced environment

IT literacy

Tools

CRM systems

Order processing software

Job description

Overview

AVK UK are currently seeking a proactive and organised Project Co-Ordinator to join our Sales and Project department. This is a key position within our business, acting as the main point of contact for our UK customers, providing quotations, processing orders, and supporting ongoing projects.

Responsibilities

• Process customer orders and raise purchase orders for project-related items
• Prepare quotations and technical documentation for customer projects
• Respond to customer enquiries via phone and email
• Advise customers on pricing, lead times, delivery dates, and product suitability
• Liaise with suppliers and technical support to ensure customer requirements are met
• Assist with customer complaints and raise discrepancy forms as required
• Identify opportunities to upsell or cross-sell complementary products
• Support Key Account Managers and Market Sector Managers with project delivery
• Conduct proactive sales calls to enhance orders and customer engagement
• Use internal systems to raise quotes, place orders, and confirm purchase orders
• Provide assistance to the wider Customer Service team when needed

Skills and Experience Required

• Previous experience in a sales support, project coordination, or customer service role
• Strong organisational and communication skills
• Technical aptitude or willingness to learn about our product range
• Ability to build strong working relationships internally and externally
• Confident working in a fast-paced, customer-facing environment
• IT literate with experience using order processing or CRM systems

Desirable

• Experience working within a technical or manufacturing environment

This is a fantastic opportunity to play an integral role in supporting our customers and helping deliver key projects. If you are a motivated and customer-focused individual looking to join a collaborative team, we would love to hear from you.

Apply today with your CV and covering letter.

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