Project Business Analyst

JR United Kingdom; Guildford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A reputable travel company in Guildford is looking for a Technical Business Analyst for a 1-year contract. You will translate complex business information and liaise with teams to enhance processes. The ideal candidate has travel industry experience and communicates effectively across technical and non-technical audiences. This role offers a competitive salary and hybrid working options.

Benefits

Company matched pension scheme

Birthday off

Cycle to work scheme

Discounted Holidays

Prize draws

Qualifications

• Experience specifically in travel industry and tour operations.
• Ability to communicate effectively in both IT and travel contexts.
• Strong planning and organizational skills.

Responsibilities

• Identify, analyze, and prioritize business requirements.
• Suggest improvements to business processes.
• Translate high-level information into details.
• Ensure sound project governance.

Skills

Travel industry experience

GDS expertise

Excellent communication skills

Negotiation skills

Organizational skills

Project management familiarity

Finance operations understanding

Problem-solving techniques

Job description

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An exciting opportunity to join a highly reputable travel company on an initial 1 year contract, where you will be responsible for translating business information from multiple sources, presenting it to both technical and non-technical audiences, and acting as a liaison between external development providers, central functions, and internal teams. As a Technical Business Analyst, you will need to have proven experience in the travel industry with strong knowledge of tour operator processes including the functions of flights, connectivity, operations, sales & finance. Competitive salary, hybrid working.

Business Analyst - Role & Responsibilities:

• Identify, analyse, and prioritise business requirements.
• Understand and describe business processes, suggest improvements.
• Translate high-level information into detailed insights.
• Develop insightful recommendations and document business requirements.
• Drive and challenge business users on their input and assumptions.
• Identify requirements for change, assess impacts, and deliver training.
• Ensure sound project governance across all work streams.
• Work with other departments to manage supplier relationships.

Business Analyst - Skills & Experience Required:

• Travel industry experience specifically within tour operations within a similar role and ability to make recommendations for business changes resulting from new technology.
• Ability to communicate in both IT and travel business languages.
• Use expertise with GDS to analyse process improvements.
• Excellent negotiation, communication, and collaboration skills.
• Strong planning and organisational skills.
• Commercial acumen with ability to assess data, draw conclusions, and propose actions.
• Familiarity with project management tools, methodologies, and best practices.
• Understanding of finance operations, customer invoicing, and supplier settlement.
• Ability to present confidently to groups and individuals.
• Experience in problem-solving techniques and decision-making methodologies.
• Positive approach, flexible, and adaptable to changing priorities.
• Excellent time management, ability to achieve targets and deadlines.
• Persuasive, articulate, and influential, yet friendly and approachable.
• Practical hands on approach and solution-oriented.

Business Analyst - Additional Information:

• 1 year contract
• Company matched pension scheme
• Birthday off
• Cycle to work scheme
• Discounted Holidays and prize draws

Please apply for the position of Technical Business Analyst online or email your cv to [emailprotected]