Programme Operations Lead - Learner Success & Compliance

Gbs Uk; Rugby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading training organization in Rugby is seeking a Programme Operations Coordinator to oversee the operational delivery of training programmes. The role involves managing learner administration and ensuring compliance with quality standards while providing support for learners. Ideal candidates will possess strong organizational and communication skills, and be proficient in Microsoft 365. Join us to make a difference in learner's lives with a passionate approach to apprenticeships and training.

Qualifications

• Strong organisational skills and attention to detail.
• Effective communication skills and ability to work independently.
• Proficient in Microsoft 365 and familiarity with e-portfolios.

Responsibilities

• Coordinate and deliver operational aspects of training programmes.
• Manage learner administration and ensure compliance with ESFA.
• Provide pastoral care and safeguarding for learners.
• Communicate with employers about learner progress.
• Support health and safety logistics for inductions.
• Promote equality and diversity across the learner community.

Skills

Strong organisational skills

Attention to detail

Strong communication skills

Ability to work independently

IT literate (Microsoft 365)

Experience with e-portfolios (Smart Assessor)

Ability to manage multiple priorities

Work under pressure

Job description

A leading training organization in Rugby is seeking a Programme Operations Coordinator to oversee the operational delivery of training programmes. The role involves managing learner administration and ensuring compliance with quality standards while providing support for learners. Ideal candidates will possess strong organizational and communication skills, and be proficient in Microsoft 365. Join us to make a difference in learner's lives with a passionate approach to apprenticeships and training.