Professional Indemnity Claims Specialist

AXIS Capital; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading specialty lines insurance provider in Greater London is seeking a Claims Specialist to manage Professional Indemnity claims and provide excellent client service. In this role, you will engage with various stakeholders, ensure effective claims handling, and implement strategies to elevate performance. The ideal candidate should possess strong communication skills and a background in legal or claims advisory roles. A comprehensive benefits package is included for successful applicants.

Benefits

Comprehensive benefits package

Medical plans for family

Tuition reimbursement

Qualifications

• Experience in claims lead or legal advisory capacity dealing with Professional Indemnity claims.
• Excellent written and verbal communication skills.
• Ability to manage relationships with stakeholders.

Responsibilities

• Handle professional negligence claims for various clients.
• Work closely with clients and manage service providers.
• Engage with stakeholders to elevate claims performance.

Skills

Experience in dealing with Professional Indemnity claims

Excellent written and verbal communication skills

Ability to develop and sustain relationships

Ability to prioritise and organise workload

Ability to exercise sound judgement

Education

Legal or professional qualification such ACII

Tools

Excel

Word

PowerPoint

Job description

Job Description: Claims Specialist, PI & Liability Claims

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

How does this role contribute to our collective success?

This role contributes to AXIS’ collective success through maintaining and promoting a market leading claims service to support clients’ complex risks and challenges and in so doing to support the retention and acquisition of business.

What will you do in this role?

• To handle professional negligence claims, as well as claims for other liability classes, for a wide variety of professions and commercial clients written in the Professional Lines Division and reporting to the PI Claims Lead.
• Work closely with clients, market leaders and brokers as well as assisting with the management of TPA service providers and external legal advisors to ensure a premier claims service to clients is maintained.
• Handle claims in a lead capacity from first advice to final settlement including full analysis of coverage and liability, reserve evaluations, formulating resolution strategy and liaising with risk managers, in house counsel and experts including high value, complex claims under supervision of the PI Claims Lead.
• Handle Lloyd’s Syndicate as well as IUA and company claims.
• Liaise with respective underwriters on wording/policy issues, provide claims info and attend client meetings as appropriate.
• Engage with other stakeholders, including claims operations, underwriters, actuaries and Internal Audit in relation to claims information, MI and other projects to elevate claims performance.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have

• Experience in dealing with Professional Indemnity claims or similar in either a claims lead or legal advisory capacity.
• Excellent written and verbal communication skills and ability to articulately present in meetings.
• Ability to develop and sustain relationships with internal and external stakeholders.
• Ability to prioritise and organise workload.
• Ability to exercise sound judgement.
• Excellent written and verbal communication skills, to liaise with numerous customers, both internal and external.

What we prefer you to have

• Ideally you will have worked in a syndicate, company or a broker and gained sufficient practical experience in the market place to independently perform the above duties and responsibilities.
• Knowledge of CLASS/ECF2.
• Experience with Excel, Word and PowerPoint.
• Legal or professional qualification such ACII.

Role Factors

In this role, you will typically be required to be in the office 3 days per week.

What we offer

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.