Production Administrator

MTrec Ltd Commercial; Gateshead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-established manufacturing company in Gateshead is seeking a Production Administrator to support stock control, production planning, logistics coordination, and customer service. The candidate should have strong administrative experience in a manufacturing setting, excellent organizational skills, and a proactive approach to problem-solving. This full-time, permanent role comes with opportunities for growth and development, providing a chance to be part of a close-knit team in a supportive environment. Immediate start available.

Benefits

Onsite parking

Ongoing progression opportunities

Friendly team environment

Immediate start date available

Qualifications

• Experience in production and manufacturing is essential.
• Ability to check orders and deliveries for accuracy.
• Experience supporting customer service processes.

Responsibilities

• Assist in stock control and production planning.
• Liaise with teams to ensure production efficiency.
• Monitor stock levels and report discrepancies.
• Prepare paperwork for dispatch and exports.
• Support team development and compliance with procedures.

Skills

Strong administrative experience

Organisational skills

Data-accuracy skills

Effective communication

Proactive problem-solving

Customer service experience

Tools

Reporting systems

Digital tools

Job description

The Rewards and Benefits on Offer:

• A full time and permanent role from day one.
• Onsite parking.
• The opportunity to work for a friendly close knit team orientated business.
• Immediate start date available.
• Ongoing progression and development opportunities.
• An interesting and varied role.

MTrec s New Job Opportunity:

MTrec recruitment are proudly representing our long standing, manufacturing client, based in Gateshead.

The company are now recruiting a production administrator to support all aspects of the business across stock control, production planning, logistics coordination, and customer service, with opportunities to grow your skills and career.

If you meet the person specification below, apply now for an immediate response

About the Role:

• As a Production Administrator, you will play a vital part in planning, stock control, customer service, and coordinating with third-party carriers. You’ll work closely with the Production Manager, Purchasing, Sales, and Distribution teams to ensure production runs efficiently and customer orders are fulfilled accurately and on time.
• Monitoring stock levels and reporting usage to the Purchasing team.
• Investigating and correcting stock volume, location, and batch discrepancies in the system.
• Confirming production runs and assisting with confirmations to maintain accurate stock availability.
• Using system reports to progress sales orders.
• Preparing picking sheets and delivery tickets for third-party haulage and coordinating with the warehouse for dispatch.
• Purchasing repeat items such as pallets, and other packaging materials.
• Working with the Production Manager to ensure required packaging is available for upcoming production runs.
• Liaising with Sales and Distribution teams on stock availability and order lead times to support excellent customer service.
• Overseeing loading processes and completing required paperwork for export and special orders.
• Collecting and preparing filling efficiency data for management reporting.
• Supporting personal and team development through training and continuous improvement.
• Carrying out any reasonable duties required in line with operational needs.
• Ensuring compliance with all Health & Safety, Environmental, Quality and HR procedures.

About You:

• Strong administrative experience, ideally within production and manufacturing this is essential.
• Happy with a hands-on role, where you will need to check orders and deliveries for accuracy, within the yard, as well as serve customers face to face,
• Excellent organisational and data-accuracy skills.
• Confident using reporting systems and digital tools.
• Ability to communicate effectively with internal teams and external partners.
• A proactive approach to problem-solving and continuous improvement.
• Experience dealing with customers or supporting customer service processes.
• Ability to manage multiple tasks in a fast-paced environment.