Product Technician & Customer Support Specialist

Page Personnel; Otley; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking a Customer Product Advisor to assist customers with product selection and resolve inquiries. The ideal candidate should have experience in a customer-facing role, strong communication skills, and a solution-oriented mindset. This permanent position offers a competitive salary between £28,000 and £30,000, along with generous benefits and opportunities for growth.

Benefits

Generous holiday allowance

Company benefits and discounts

Supportive work environment

Qualifications

• Previous experience in a customer product specialist or engineering role.
• Ability to learn and retain detailed product information.
• Professional and approachable demeanor.

Responsibilities

• Assist customers with product selection and provide detailed information.
• Respond promptly to customer enquiries in person and other channels.
• Resolve product issues efficiently and maintain customer records.

Skills

Strong communication skills

Interpersonal skills

Problem-solving approach

Tools

Customer management systems

Job description

A leading recruitment agency in the United Kingdom is seeking a Customer Product Advisor to assist customers with product selection and resolve inquiries. The ideal candidate should have experience in a customer-facing role, strong communication skills, and a solution-oriented mindset. This permanent position offers a competitive salary between £28,000 and £30,000, along with generous benefits and opportunities for growth.