Product Owner

Web Recruit Ltd; Exeter; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare tech company in Exeter seeks an experienced Product Owner to manage the backlog and delivery of a B2B SaaS clinical decision support product. This role involves working closely with engineering and UX teams to enhance product usability and achieve customer outcomes. The ideal candidate will have experience in a similar role and strong stakeholder management skills. The position offers competitive salary, flexible working, and various benefits, ensuring a balanced work-life environment.

Benefits

Competitive salary

25 days’ annual leave

Health & wellbeing benefits

Flexible working options

Electric Vehicle Scheme

Qualifications

• Experience in a Product Owner/technical product delivery role in a B2B SaaS environment.
• Strong stakeholder management skills with the ability to influence at all levels.
• Excellent analytical thinking and problem-solving skills, with comfort navigating change.

Responsibilities

• Own and prioritise the product backlog, focusing on high-value improvements.
• Manage delivery of the roadmap while balancing diverse needs.
• Collaborate with teams from discovery through delivery.

Skills

Stakeholder management

Analytical thinking

Cross-functional team collaboration

Documentation skills

Job description

Product Owner / Product Manager

Exeter, Devon (Hybrid – 2 days per week in office)

About Us

At FDB (First Databank), we create and deliver trusted drug knowledge that helps healthcare professionals make safer decisions, improving patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day.

The Opportunity

We’re looking for an experienced Product Owner with a technical product delivery background to join our team on a full‑time, permanent basis.

You’ll take ownership of backlog and delivery for a B2B SaaS clinical decision support product used by healthcare teams to make time‑critical, safety‑critical decisions. Working with engineering, UX, and stakeholders, you’ll help ensure we build the highest‑value improvements, enhancing usability, performance, and customer outcomes.

You’ll also have the opportunity to deepen your expertise in healthcare technology and develop your product craft in a mission‑driven environment.

What You’ll Do

As Product Owner, you’ll guide the delivery of enhancements to a core product area and translate real user needs into clear, valuable outcomes.

• Own and prioritise the product backlog, ensuring items are well defined, sized, and ready for delivery
• Manage delivery of the roadmap, balancing customer needs, technical constraints, risk, and business goals
• Partner with engineering and UX from discovery through delivery (problem framing, solution, and release)
• Turn insights into clear requirements, user stories, acceptance criteria, and release notes
• Collaborate with internal and external stakeholders (e.g., customer‑facing teams, subject matter experts) to align priorities and expectations
• Use AI tools responsibly to improve productivity (e.g., drafting documentation, synthesising feedback, supporting analysis)

About You

To be successful in this role, you’ll bring:

• Experience in a Product Owner/technical product delivery role (or similar) in a B2B SaaS environment
• Confidence working with cross‑functional teams to deliver software improvements end‑to‑end
• Strong stakeholder management skills, with the ability to influence and negotiate at all levels
• Strong research and discovery skills, with the ability to identify opportunities, validate needs, and uncover insights
• The ability to produce clear documentation, data, and analysis
• Excellent analytical thinking and problem‑solving skills, with comfort navigating change and ambiguity

Nice to have:

• Exposure to healthcare, regulated environments, or clinical software
• Project management experience and/or relevant qualifications (Agile/SAFe, Scrum, PRINCE2)

The Benefits

• Competitive salary
• 25 days’ annual leave (option to buy up to 5 additional days)
• Enhanced pension scheme
• Health & wellbeing benefits, including HealthShield cashback and coaching
• Flexible and hybrid working options
• Electric Vehicle Scheme
• Life assurance and permanent health insurance
• Charity days and volunteering opportunities
• And many more…!

Working Pattern

This is a hybrid role, with an expectation to be in the Exeter office at least two days per week.

Apply Now

At FDB, you’ll help build clinical decision support software that improves care and protects patients. If you’re motivated by meaningful outcomes and enjoy turning complex needs into well‑delivered product improvements, we’d love to hear from you.

Other organisations may call this role

Other organisations may call this role Product Manager, Technical Product Owner, Software Product Owner, Product Lead, or Product Delivery Manager.