Product Manager - Digital Customer Journey

Talent Locker; England; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

A global company is seeking a Product Manager to lead digital customer journeys. The role involves improving customer experience and requires expertise in digital e-commerce. Candidates should have strong stakeholder management skills and a track record of aligning product visions with business strategies. Offers a competitive salary and comprehensive benefits, with hybrid working options available.

Benefits

Private medical

Enhanced pension

Bonus scheme

Flexible working arrangements

Qualifications

• Strong background in digital e-commerce and customer experience design.
• Excellent stakeholder management and relationship-building skills.
• Ability to align product vision with business strategy and customer outcomes.

Responsibilities

• Manage the roadmap and backlog.
• Facilitate design and ideation sessions.
• Collaborate with engineering, UX, research, and stakeholders.
• Engage with stakeholders to align on business requirements.

Skills

Digital e-commerce expertise

Customer experience design

Stakeholder management

Job description

Overview

Product Manager - Digital Customer Journeys
55-60k + Bonus + Private Medical + Great Benefits (Hybrid - offices in Bournemouth or London

Are you a product manager with expertise in digital e-commerce and customer experience design? Can you work at a senior level to shape and deliver impactful digital journeys?

We are an ever-growing global company where you can develop, progress, be mentored and mentor others. You will join a cross-functional team that leads in creating a best-in-class digital customer experience and be part of a friendly, professional and successful team.

There is an opportunity to progress to a leadership position with support to grow, and a strong benefits package on offer to continue and develop your career.

Responsibilities

Ultimately, you will lead the way in improving a key part of the customer journey used by thousands of people, shaping and delivering features that release real business and customer value. You will:

• Manage the roadmap and backlog
• Facilitate design and ideation sessions
• Collaborate with engineering, UX, research and stakeholders to solve problems and deliver customer-first digital solutions
• Engage with stakeholders to align on business requirements and product design

Qualifications

• Strong background in digital e-commerce and customer experience design
• Excellent stakeholder management and relationship-building skills
• Ability to align product vision with business strategy and customer outcomes

Location & Working Pattern

Flexibility with working patterns and location are fine. You can work out of Bournemouth or London, in modern state-of-the-art offices on a hybrid basis (2 days per week).

Benefits

• Really good benefits package with private medical, enhanced pension, bonus scheme and flexible working arrangements

Join a team who love delivering the best-in-class digital journeys for their customers.