Product Manager (Card Acquiring)

Citigroup Inc.; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A global financial institution in London is seeking an experienced Product Manager for its payment solutions. The ideal candidate will manage product development and marketing strategies, ensuring client satisfaction and market growth. This role offers a hybrid working model, competitive salary, and comprehensive benefits, including generous holiday allowance and private medical insurance.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees

Qualifications

• Experience in payments or card product management.
• Ability to adjust priorities quickly.
• Consistently demonstrates teamwork and clear communication.

Responsibilities

• Manage strategic program roadmap and drive product launches.
• Supervise day-to-day product management for core products.
• Develop and communicate market approach business plan.

Skills

Relevant experience in finance organization as Product Manager (Payments or Card)

Ability to work under pressure

Demonstrated analytical skills

Demonstrated problem-solving and decision-making skills

Ability to work unsupervised

Clear and concise communication

Education

Bachelor’s degree in Business Administration, Finance, Marketing, or related discipline

Master’s degree preferred

Job description

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role is for Spring by Citi, Citi's payment acceptance solution. The Product Manager is responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products, to develop new markets, increase share of market and obtain competitive position. This role will cover the markets across EU+ UK clusters while also supporting and working with the global teams.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015.

What you’ll do

• Work closely with a team of sales and product managers across the world and across different teams to accomplish established goals (e.g. Drive launch of new products, drive risk and regulatory approvals, drive commercialization)
• Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
• Present solutions to clients along with the sales team as a subject matter expert
• Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Drive product pricing and profitability including pricing deals, analyzing profitability and driving growth in revenue
• Communicate and work with external partners such as schemes
• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
• Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
• Drive towards to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, exercise control over resources, policy formation, and planning, and prepare agreements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we’ll need from you

• Relevant experience in finance organization as Product Manager (Payments or Card)
• Degree in Business Administration, Finance, Marketing, specialized analytics, or related discipline
• Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Demonstrated problem-solving and decision-making skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work in a team-oriented environment

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

What we can offer you

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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