Product Manager

Pharmacy2U; Leeds; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading online pharmacy is seeking a Product Manager in Leeds to drive product roadmap execution and stakeholder engagement. The ideal candidate has strong product lifecycle understanding and experience in healthtech. The role is hybrid with 2-3 days in the office and offers extensive benefits. Successful applicants will have background in digital service environments and be comfortable using data to inform decisions.

Benefits

Extensive benefits

Hybrid working

DBS check for successful applicants

Qualifications

• Demonstrable experience in Product Management or Business Analyst role in digital services.
• Evidence of delivering product changes that improved outcomes.
• Familiarity with clinical safety processes and regulatory frameworks.

Responsibilities

• Own specific themes within the product roadmap.
• Conduct user research and define product requirements.
• Collaborate with IT and Delivery teams on backlog prioritization.

Skills

Product lifecycle understanding

User story writing

Agile teamwork

Cross-functional stakeholder engagement

Commercial awareness

Data-driven decision making

Clinical safety familiarity

Experience in health tech

E-commerce understanding

Tools

Jira

Confluence

Figma

Miro

GA4

Job description

Overview

Role: Product Manager

Location: Leeds, hybrid working 2-3 days per week in the office. Travel to the London office will be required on an ad-hoc basis.

Salary: DOE, plus extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: 37.5 hours per week, Mon-Fri

We are the nation’s largest online pharmacy, with 25 years’ experience, helping over 1.4 million patients in England manage NHS prescriptions from request through to delivery. We are Great Place to Work certified and prioritise colleague experience. Our vision is to be a world-leading, patient-centric digital healthcare provider, and we are committed to a positive, open and honest working environment for all.

What you’ll be doing

Product Ownership & Roadmap Execution

• Own specific themes or initiatives within the product roadmap, aligned to the wider product strategy.
• Define and monitor success metrics for your areas of ownership, ensuring measurable outcomes.
• Identify and articulate patient, clinical and business problems through research and insight.
• Shape backlog priorities in collaboration with stakeholders, ensuring work is focused on value.
• Support the Senior Product Manager in developing the broader product strategy and business case work.

Product Discovery & Definition

• Lead discovery activities within your remit to validate assumptions, define scope and explore new opportunities.
• Conduct desk research, stakeholder interviews, competitive reviews, and other analysis to inform product decisions.
• Collaborate with UX and data teams to test hypotheses and improve user journeys.
• Translate insights into clear product requirements and experience design recommendations.

Product Development & IT Collaboration

• Work closely with the IT and Delivery teams to refine and prioritise product backlog items.
• Act in a Product Owner capacity for your product area, where appropriate — including:
• Writing user stories, epics, and acceptance criteria
• Leading backlog grooming, sprint planning and refinement sessions
• Ensuring that development output aligns to product goals and success metrics
• Partner with QA, engineering, and business analysts to clarify scope, resolve blockers and support releases.
• Respond to change and feedback during delivery, iterating on scope or stories where needed.

Stakeholder Engagement

• Engage stakeholders from Clinical, Ops, UX, Data, Compliance, Marketing and Pharmacy Office to gather insight and manage expectations.
• Clearly communicate product decisions, rationale, progress and outcomes to internal and external audiences.
• Ensure that all developments comply with relevant standards, clinical safety and quality, and regulatory frameworks (e.g. GDPR).

Who are we looking for?

• Strong understanding of product lifecycle, from discovery through to launch and iteration.
• Ability to write clear user stories and acceptance criteria in collaboration with developers and stakeholders.
• Experience working in cross-functional agile teams (e.g. Scrum, Kanban).
• Evidence of delivering product changes that have improved outcomes or performance.
• Confident working with stakeholders across business functions to shape requirements and prioritise work.
• Strong commercial awareness and understanding of how to balance user, business and technical needs.
• Comfortable using data and insight to make informed product decisions.
• Familiarity with clinical safety processes, medical device regulation or pharmacy-specific constraints.
• Demonstrable experience in a Product Management or Business Analyst role in digital products or services.
• Experience in healthtech, med-tech, online pharmacy, or other regulated environments.
• Understanding of eCommerce journeys or digital prescription models.
• Experience using tools such as Jira, Confluence, Figma, Miro, GA4, or similar.
• Knowledge of NHS systems, digital health standards or regulated health environments AND/OR understanding of eCommerce or online prescription fulfilment journeys.

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

#INDTECH