Product Manager

Travel Trade Recruitment; England; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A growing travel company in East Sussex is seeking a Product Manager for a 12-month maternity cover position. The role involves developing product strategies, conducting market research, and managing supplier relationships. The ideal candidate should have experience in the travel industry and strong communication skills. The salary ranges from £40,000 to £45,000, plus a bonus, with a hybrid work arrangement.

Benefits

Bonus

Hybrid work model

Qualifications

• Experience using initiative solutions to solve problems.
• Experience in a busy team environment.
• Travel industry experience, especially with product and supplier contracting.

Responsibilities

• Develop understanding of product strategy and programme plan.
• Conduct market research & competitive analysis.
• Collaborate with Operations to achieve service level expectations.

Skills

Problem-solving

Teamwork

Microsoft Office

Travel industry knowledge

Negotiation skills

Communication skills

Education

GCSE in English & Maths

Tools

Excel

SharePoint

Job description

New Vacancy for a Product Manager to join a growing tour operation in East Sussex. You will be part of a team developing and sourcing new product and strategy. The role for the Product Manager will be to cover a 12 Month Maternity contract. If you are a Product Manager seeking a role with a growing reputable travel company, we look forward to hearing from you. We would be particularly interested from anyone from an Adventure Travel / Water based holidays background.
The Job:
* Develop a clear understanding of the product strategy and programme plan and the role that new products play.
* Adopt an innovative approach to servicing market needs and delivering on business goals
* Work with the Head of Product on gap analysis and in identifying where there is need for development of new products and concepts to deliver on the programme plan
* Carry out market research & competitive analysis and identifying portfolio gaps and overlaps
* Understand needs of targeted markets and persona to ensure all product positioned correctly
* Provide support in developing positive relationships with tourist boards
* Maintain New Product Ideas list and & propel priorities along the product pipeline to launch
* Develop Product Plans that make the business case, specify positioning, and define the product
* Source and build effective two-way relationships with new supplier partners
* Direct line management responsibility of New Product Development team
* Consultant with the Commercial team to ensure supplier cost base for new trip components is in line with competitor trips
* Putting the customer at the heart of all decisions to deliver outstanding service and product quality,
* Supporting the Customer team to manage guest queries, special requests and resolve issues
* Facilitate sales training and champion new products and individual components
* Collaborate with Operations team to ensure contracted services are achieving company goals related to service level expectations
* Support Business wide feed of required Product Information to support relevant department needs.
Skills required:
* Experience of using initiative solutions to solve problems
* Experience working in a busy team environment
* Experience using Microsoft Office, especially Excel and SharePoint effectively for general administration
* GCSE level in English & Math's
* Travel industry / Tour operator Product and supplier contracting and negotiating
* Experience of negotiating supplier Service Level Agreements and overseeing contracts
* Advanced knowledge of Microsoft office applications
* Knowledge of software apps that improve efficiencies
* To be able to manage, and make key decisions, on health and safety
* Friendly and enthusiastic personality
* Agile & dynamic thought processes
* Excellent verbal & written communication skills and ability to demonstrate flexibility and initiative
* Ability to build professional relationships with people from a range of backgrounds and cultures adapting the message accordingly
* Collaborate working and influencing skills
* Ability to negotiate with a variety of different suppliers
The Package:
* 12 Month Maternity Contract
* Salary £40,000 - £45,000 + Bonus
* Hybrid role in East Sussex
Interested:
* If you are interested please click 'APPLY' or email your cv to [e-mail]