Product Developer

Marks & Spencer; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company in the UK is seeking a Tea & Coffee Product Developer. In this full-time role, you will drive the development of innovative high-quality tea and coffee products, working closely with suppliers and teams to create market-leading offerings. Candidates must be innovative and focused on customer satisfaction. The position offers competitive benefits including a colleague discount, holiday allowances, and a collaborative work environment. Join to shape the future of M&S's beverage offerings.

Benefits

20% colleague discount

Competitive holiday allowance

Discretionary bonus schemes

Tailored induction and training

Market-leading family policies

Paid volunteer day

Qualifications

• Focused on customer satisfaction targets in product quality and innovation.
• Successful new product development experience.
• Ability to identify commercial product development opportunities.

Responsibilities

• Keep up to date with trends in foods and lifestyle.
• Deliver product strategy agreed by the business unit.
• Input into category strategy with various stakeholders.
• Identify commercial product development opportunities.

Skills

Innovation

Research skills

Collaboration

Product strategy development

Job description

This isn’t just any job… this is an M&S Tea & Coffee Product Developer job!

As a Tea & Coffee Product Developer at M&S, you’ll be at the forefront of crafting exceptional hot beverage experiences that our customers love. This role is all about leading and delivering innovative, high-quality tea and coffee products that reflect the heritage, quality, and magic of M&S—while driving commercial success.

You’ll work collaboratively with passionate developers and suppliers to bring exciting new blends and brews to life—on time, to the highest standards, and with real impact. From concept to launch, you’ll shape the future of our tea and coffee offering, ensuring every cup delivers on taste, sustainability, and value.

This is a unique opportunity to gain insight not only into the Tea & Coffee category but across the entire M&S Food business. You’ll be part of a creative, customer-focused team committed to delivering exceptional quality and innovation.

If you’re ready to make your mark and help define what great looks like in tea and coffee at M&S, this is the role for you.

What You’ll Do

• Keep up to date with trends in foods and lifestyle, packaging and ingredients (e.g. involving active research, travel, eating out and comparative shopping)
• Deliver product strategy agreed by the business unit, developing products / ranges in line with Brand Values
• Input into category strategy with Trading Manager, Head of Product Development, Brand Marketing, Technologist and Buyer
• Set strategy for product ranges in line with category objectives set by Trading Manager/ Head of Product Development.
• Identify commercial product development opportunities within own area of responsibility

Who You Are

• Focused, innovative and high quality product ranges
• Customer satisfaction targets in product quality and innovation for category
• Successful new product development for the category
• Sales and market share targets
• Deliver product to meet the “Brand Values” of the category

What’s in it for You?

Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

• 20% colleague discount for you + 1 household member (after probation)
• Competitive holiday allowance + option to buy more
• Discretionary bonus schemes linked to performance
• Tailored induction + training from day one
• Perks and savings via M&S Choices portal
• Market-leading family policies (parental, adoption, neonatal leave)
• 1 paid volunteer day a year

Everyone’s Welcome

We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.

If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible

Job Info

• Job Identification 113610
• Job Category Product Development (Foods)
• Posting Date 01/14/2026, 10:58 AM
• Apply Before 01/23/2026, 10:58 AM
• Job Schedule Full time
• Locations Waterside House, London, W2 1NW, GB