Procurement Administrator (IT)

Devyani International P Ltd; Chippenham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A logistics company is seeking a Procurement Administrator (IT) for a 6 to 12 month FTC in Chippenham. This role involves managing the end-to-end procurement of IT hardware and requires strong customer service, organizational, and problem-solving skills. The position is hybrid and requires onsite attendance 1 to 2 days per week. They offer competitive benefits and a friendly working environment.

Benefits

Company pension scheme

Generous holidays

Cycle to work scheme

Employee discount platform

Onsite parking

Qualifications

• Experience within a similar role is essential.
• Strong customer service skills necessary.
• Understanding of finance and billing required.
• Excellent interpersonal, organization, and communication skills needed.
• Strong problem-solving skills; knowing when to escalate issues.
• Computer literate; knowledge of MS Word and Excel required.
• Ability to take ownership of projects.
• Team player with a positive, enthusiastic attitude.
• Ability to work on own initiative.

Responsibilities

• Maintain the ITSM tool Request Form with all products covered by DaaS.
• Ensure all documents relevant to DaaS items are updated in the ITSM tool.
• Create and manage all Order information and cross charge items.
• Manage end-to-end lifecycle of procurement process via the ITSM tool.
• Manage devices returned for reuse and ensure documentation for re-charges.

Skills

Customer Service skills

Interpersonal skills

Organizational skills

Communication skills

Problem-solving skills

MS Word knowledge

MS Excel knowledge

Ownership

Team player

Job description

Overview

We are looking for a Procurement Administrator (IT) to join our team for a 6 to 12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor / supplier support on other services such as mobile phones and managed print.

The role is Monday to Friday and hours between 08:00 to 16:00 or 09:00 to 17:00. It is hybrid with a requirement to be onsite in Chippenham 1 to 2 days per week.

Responsibilities

• Maintaining the ITSM tool Request Form with all Products covered by DaaS, and Oracle Catalogue Supplier Punchouts to ensure accurate and appropriate products and information.
• Ensure that all additional Device Information, Policy Documents and Data Sheets appropriate to DaaS items are kept up to date in the ITSM tool as Knowledge Base articles for End Users to consume.
• Create and maintain all Order information relevant to ensure cross charging of items to the correct profit centres including any appropriate reports for IT Commercial on a weekly and/or monthly basis.
• Manage the end-to-end lifecycle of the procurement process, managing of requests in the ITSM tool, orders through Oracle Procurement, delivery and receipting of orders.
• Creation and management of Assets, either via automatic process or manual input/uploads, proactively validating discrepancies and updating Assets as per solution.
• Manage Team mailboxes and action and/or forward queries accordingly.
• With DaaS devices, manage any equipment that is returned to HO that could be re-used, ensuring its support is still active and device meets all requirements, appropriately managed with build, cleaned, and on appropriate documentation for re-charges with IT Commercial.
• DaaS devices cover but not limited to: End User equipment, Operational Equipment, RF/AP Network, Mobile Devices (not work phones) and Visitor Management.

What will you bring?

• Experience within a similar role.
• Strong Customer Service skills.
• An understanding of finance and billing.
• Excellent interpersonal, organisation and communication skills.
• Strong problem-solving skills; understands when to escalate issues.
• Computer literate with a knowledge of MS Word and Excel.
• The ability to take ownership.
• Team player with a positive, enthusiastic attitude.
• The ability to work on own initiative.

What do we offer?

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes Wincanton great. Thats why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.

Be a part of our values; Were Thoughtful, Were Aiming High and Were Prepared.

Our Commitment

We are committed to providing equality of opportunity for all employees. We strive for an environment where all colleagues feel included, supported and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes and we welcome your application.

Find out more: Wincanton champions a diverse workforce