Pro Customer Service Sales

Home Depot; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Aberdeen is seeking motivated individuals for the Pro Customer Service/Sales Team. The role involves building relationships with professional customers, meeting sales goals, and assisting with product recommendations. Candidates should have excellent communication skills and a passion for customer service. Competitive pay and various benefits are offered, making this an attractive opportunity for those looking to grow within the industry.

Benefits

Paid vacation

Paid sick leave

401K with company match

Tuition reimbursement

Qualifications

• Experience in customer service or sales is preferred.
• Bilingual communication skills are a plus.

Responsibilities

• Assist Pro customers with their orders and deliveries.
• Build and maintain professional relationships with customers.
• Meet monthly sales goals and maintain store standards.

Skills

Excellent communication skills

Product knowledge

Sales experience

Job description

Job Description

Position Purpose:

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Pro Customer Service/Sales position types may include

• Pro Paint Sales Specialist - $20.50
• Pro Sales Associate - $19.50
• Pro Account Sales Associate - $20.50
• Pro Lot Loader - $18.50
• Pro Delivery Driver - $20.50

Benefits

The Home Depot offers various benefits as part of a total compensation package including: paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit‑sharing bonuses, and other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status). Click for more information.

1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.

2 Sick time (Washington State, Spokane, and Tacoma): Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

Sick time (Seattle): Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.

Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.

Location

City: ABERDEEN

State: WA

Auto req ID_BR: 157423BR

Auto req ID: 300045518