Principle Digital Experience Engineer – Nexthink

La Fosse Associates; Leeds; On-site; GBP 70,000; Full time

Job summary

A prominent recruiting firm is seeking a Principal Platform Engineer for a UK-wide position. The ideal candidate will lead the Digital Experience lifecycle and manage DEX tools while collaborating with various departments. With a strong background in IT and extensive knowledge of DEX tools, this role will drive improvements and automation within the organization. Competitive salary of £70k+ with a 10% bonus and various benefits included.

Benefits

10% Bonus

Benefits package

Qualifications

• 2+ years with DEX tools or endpoint management/automation.
• 3+ years supporting enterprise IT environments.
• Ability to identify trends and take action.

Responsibilities

• Lead the Digital Experience lifecycle.
• Manage DEX tools selection and deployment.
• Collaborate with IT, security, operations, and HR.

Skills

Digital Experience tools expertise (Nexthink, ZDX)

ITIL knowledge

Data analysis and reporting

Scripting (PowerShell, Bash, Python)

Familiarity with Windows, macOS, and Linux

Education

Degree in IT/Computer Science or equivalent experience

Tools

ServiceNow

Microsoft 365/Azure

Job description

Principle DEX Engineer – Digital Experience (Nexthink)

Location: UK wide

Salary: £70k+ 10% Bonus + Benefits

We are seeking an experienced Principal Platform Engineer to lead the design, development, and optimisation of enterprise platforms that deliver exceptional digital experiences. This role will shape architecture, monitor performance, and drive automation to ensure high-performing, user-focused services. Our client’s International IT Department is driving innovation , with 450+ technology experts supporting 7,500 colleagues worldwide.

Key Responsibilities

• Lead the Digital Experience (DEX) lifecycle: needs analysis, persona mapping, reporting, and continuous improvement.
• Manage DEX tools: selection, deployment, configuration, reporting, vendor management, and integration with IT systems.
• Monitor performance, adoption, and sentiment; drive automated self-healing and behavioural change.
• Collaborate with IT, security, operations, and HR to align DEX with organisational needs.
• Support incident management, create knowledge resources, and ensure endpoint compliance and optimisation.
• Promote digital dexterity, automation, and agile working practices across the organisation.
• Mentor technical staff and champion best practices.

Skills & Experience

• Degree in IT/Computer Science or equivalent experience.
• 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX)
• 3+ years supporting enterprise IT environments.
• Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python).
• Data analysis and reporting expertise; ability to identify trends and take action.
• Familiarity with Windows, macOS, Linux, IAM, and endpoint security.

Fore more information, please apply or reach out directly to [e-mail]