Premium Auto Service Consultant — Customer‑First & Workshop Liaison

Sytner; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive group in Greater London is seeking a motivated Service Consultant to join their team. The ideal candidate will ensure outstanding customer care, act as a bridge between customers and the workshop, and provide advice on products and services. Experience as a Service Advisor in the automotive industry is essential. This role offers flexible working patterns and an industry-leading benefits package, including enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry‑leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Service Advisor experience within the automotive industry is a minimum requirement.
• Strong customer service background to ensure high levels of customer satisfaction.
• Willingness to learn and progress with training provided.

Responsibilities

• Provide outstanding customer care as a Service Consultant.
• Inform and consult customers on vehicle servicing and keep them updated.
• Liaise with technicians and workshop control about vehicle statuses.

Skills

Customer service

Organizational skills

Attention to detail

Tools

Kerridge

Job description

A leading automotive group in Greater London is seeking a motivated Service Consultant to join their team. The ideal candidate will ensure outstanding customer care, act as a bridge between customers and the workshop, and provide advice on products and services. Experience as a Service Advisor in the automotive industry is essential. This role offers flexible working patterns and an industry-leading benefits package, including enhanced holiday entitlement and career development opportunities.