Porter Supervisor

Medirest; St Helens; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare operating company is looking for a dedicated Porter Supervisor in St Helens, United Kingdom. This full-time position involves ensuring high standards of customer care and cleanliness, assisting in various operational tasks, and maintaining safety through effective communication. The ideal candidate will possess a full driving license and relevant experience in customer care, demonstrating adaptability and timekeeping skills. This role offers the chance to advance within a supportive company culture.

Qualifications

• Full driving license required.
• Experience delivering high quality customer care is essential.
• Ability to work under pressure is necessary.

Responsibilities

• Assist in keeping the lobby and other public areas clean.
• Help set up rooms or move furniture for events.
• Handle certain reception duties including reservations.
• Respond to customer requests as needed.
• Ensure customer safety with appropriate signage.

Skills

Customer care

Adaptability

Communication

Timekeeping

Job description

We're currently recruiting a dedicated Porter Supervisor to help ensure the smooth running of operations at Healthcare on a full time basis, contracted to 37.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Shift Pattern

• Mon: Afternoons
• Tues: Afternoons
• Weds: Afternoons
• Thurs: Afternoons
• Fri: Afternoons
• Sat:
• Sun:

Key Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Ideal Porter

• Have a Full driving license
• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

About the Company

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!