- 20 hours per week
- Monday - Friday 0700 - 1100
- £12.21 per hour
Check your local transport links here: Plan Your Journey | Traveline - CF10 1EP
Job Description
Join our friendly team at HMRC Cardiff and play a key part in keeping our building running smoothly and welcoming for everyone. You’ll support with cleaning, room set-ups, visitor service, and catering — helping us deliver an excellent experience every day.
What You\'ll Do
- Carry out cleaning tasks to the standards set in the Service Level Agreement (SLA), including daily, weekly, quarterly, and annual tasks.
- Ensure rooms and function areas are correctly set up, refreshed, and broken down according to schedules.
- Conduct regular checks on rooms and facilities, reporting any faults or hazards promptly.
- Replenish coffee stations and maintain stock levels for refreshments.
- Keep cleaning stores organised, ensuring all equipment is stored safely and correctly.
- Maintain excellent personal hygiene and wear the correct uniform and PPE at all times.
- Support with catering duties, including kitchen cleanliness and service delivery.
- Provide outstanding customer service, dealing with enquiries and resolving issues quickly.
- Participate in team meetings and training sessions to enhance skills and improve service delivery.
- Support with furniture movement, store deliveries, and general site logistics when required.
- Adhere to all site security and safety procedures.
- Complete any required paperwork accurately and on time.
- Secure all working areas at the end of each shift.
Please note: This list is not exhaustive and additional duties may be required.
What You Bring
Essential:
- Willingness to work both indoors and outdoors.
- Strong understanding of Health & Safety procedures and commitment to follow them at all times.
- Ability to complete tasks to a high standard and meet deadlines.
- A strong team player with a positive, proactive attitude.
- Willingness to work flexibly to cover holidays and sickness when needed.
Desirable:
- Ability to work independently and use initiative.
- Previous experience in cleaning, facilities, or hospitality (training will be provided).
What we offer
What we offer:
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!