Porsche Service Advisor

Sytner Group; Renfrew; On-site; GBP 34,000 - 42,000; Full time

Job summary

A prestigious automotive company in Renfrew is seeking an experienced Service Advisor to join their team amidst growth and innovation. In this role, you will guide high-net-worth clients through their service journeys while ensuring exceptional customer experiences. Ideal candidates will have proven experience in a franchised environment and a passion for customer service. The position offers a competitive salary with additional benefits, including extensive holiday entitlement and professional training opportunities.

Benefits

33 days holiday per annum including bank holidays

Enhanced Maternity, Paternity and Adoption Pay

Career Development opportunities

Discounted Car Schemes

Gym memberships discounts

One day a year paid voluntary work

Qualifications

• Proven experience in a franchised environment.
• A passion for delivering outstanding customer service face-to-face.
• Excellent communication and negotiation skills.

Responsibilities

• Guide customers through service maintenance and repairs.
• Deliver world-class service and exceed customer expectations.
• Ensure customer experiences meet high standards at the Centre.

Skills

Customer service orientation

Negotiation skills

Communication skills

Full UK driving licence

Ability to thrive in high-performance environments

Job description

Join Porsche at a Remarkable Time for the Brand

Porsche Centre Glasgow is delighted to offer an exciting opportunity for an experienced Service Advisor to join our team during a dynamic period of growth and innovation for the Porsche brand.

Represent one of the world’s most prestigious automotive manufacturers and deliver exceptional customer experiences to high-net-worth clients. As a Porsche Service Advisor, you will play a pivotal role in guiding customers through their journey to our Centre. Our customers visit may be for routine service maintenance or for repairs to their Porsche. On every visit to our Centre you will ensure the level of service you deliver is world class and your objective will always be to exceed our customers’ expectations.

What We Offer

• Service Advisors OTE – £41,077 plus newly enhanced bonus elements available
• 45 hours per week (Centre closed on Sunday’s)
• 33 days holiday per annum including bank holidays
• Opportunities to attend exclusive manufacturer events in the UK and abroad
• Market‑leading Porsche training on the latest models, technologies, and brand developments
• Working in a fast‑paced environment with a great and supportive Team
• Opportunities to develop and further your career

About You

We are looking for a confident, polished, customer‑centric professional who can excel in a fast‑paced, high‑standards environment.

You Will Have

• Proven experience in a franchised environment
• A genuine passion for delivering outstanding customer service and engaging confidently with clients face‑to‑face
• Excellent communication and negotiation skills
• A professional, composed, and credible demeanour
• The ability to thrive in a high‑performance, target‑driven environment
• A full and valid UK driving licence

Why Sytner?

Sytner Group are delighted to provide an industry‑leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

Benefits

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Location
Porsche Centre Glasgow
9 Rocep Way, Braehead, Renfrew, Glasgow, United Kingdom, PA4 8XT