PMO Support Officer

Serco Limited; Dumfries; On-site; GBP 34,000 - 40,000; Full time

Job summary

A healthcare organization in Dumfries is seeking a Project Management Office (PMO) Support Officer to aid in delivering Lifecycle, Capital, and Minor Works projects. Candidates should demonstrate strong organisational skills and proficiency in Microsoft Office, particularly Excel. You will be responsible for managing change control notices, coordinating projects, and liaising with stakeholders. Join a supportive environment with clear opportunities for growth and a comprehensive benefits package including training and a contributory pension.

Benefits

25 days holidays plus bank holidays

Contributory pension scheme

Wide range of training opportunities

24/7 Employee Assistance Programme

Discounts across retailers

Paid volunteering day

Qualifications

• Strong organisational skills and methodical approach.
• Excellent time management and attention to detail.
• Good working knowledge of Microsoft Office, especially Excel.

Responsibilities

• Manage change control notices (CCNs) and ensure tracking.
• Use Excel to maintain trackers and reports.
• Organise works and coordinate with project managers.

Skills

Organisational skills

Time management

Communication skills

Excel proficiency

Experience in healthcare

Tools

Microsoft Office

Computer Aided Facilities Management (CAFM)

SAP

Job description

Dumfries and Galloway Royal Infirmary

Up to £40,000, dependant on experience

Full-time

Ready to make an impact?

As a Project Management Office (PMO) Support Officer in our Health Operations team, you'll play a vital role in helping us deliver high-quality Lifecycle, Capital, and Minor Works projects. You'll support project managers by managing change control notices (CCNs), ensuring data accuracy, and keeping projects organised and compliant - all contributing to safe, efficient, and effective delivery for our customers.

You’ll be entrusted to:

• Manage change control notices (CCNs) and ensure they're tracked and processed correctly.
• Use Excel to maintain trackers, reports, and dashboards that provide visibility of live and pipeline projects.
• Organise works and coordinate with project managers to keep programmes on track.
• Obtain and manage quotes from contractors, supporting procurement and financial reconciliation.
• Deliver monthly summary reports and liaise with finance partners to ensure alignment between SAP and project positions.
• Arrange stakeholder meetings, workshops, and programme review boards.

Does this sound like you?

You’ll be a great fit for this role if you have

• Strong organisational skills, with a methodical approach and the ability to in a fast-paced environment.
• Excellent time management skills and attention to detail.
• Good working knowledge of Microsoft Office, especially Excel, Word, Project, Visio, and PowerPoint.
• Experience using Computer Aided Facilities Management (CAFM) systems, ideally supporting Hard Facilities Management (FM) projects.
• Clear communication skills - verbal, written, and online - with the ability to build positive relationships.
• Previous experience working in a healthcare setting (desirable).

Discover all you need to keep growing

Here you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

Because this is a place for you

Our people are integral to everything we do. That's why our benefits are designed to put you first:

• Holidays: 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.