PMO Manager

Police Scotland; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A public safety authority in the UK is seeking a PMO Manager to lead a team of professionals focused on managing a complex change portfolio aligned with policing strategies. The role involves overseeing project delivery, managing stakeholder relationships, and ensuring governance frameworks are upheld. Candidates should have degree-level education, proven project management experience, and relevant qualifications in change management. This position offers a chance to significantly contribute to the transformation portfolio of the organization.

Qualifications

• Proven experience in management of benefits and dependency mapping.
• Knowledgeable in Change Management methods (Prosci qualification desirable).
• Experience supervising management teams.

Responsibilities

• Lead the PMO function ensuring all disciplines are defined and understood.
• Responsible for accurate reporting to governance groups.
• Establish and develop relationships with stakeholders.
• Oversee the development and management of project delivery plans.
• Ensure governance standards are upheld throughout project execution.

Skills

Stakeholder Management

Change Management

Project Lifecycle Management

Communication Skills

Attention to Detail

Organizational Skills

Risk Management

Resource Planning

Education

Degree level education

Project/Programme Management qualifications (e.g. APM, MSP, PRINCE 2)

Tools

MS Project

Excel

PowerPoint

Word

Job description

This role will lead a team of PMO professionals focused on the implementation of the Transformation Portfolio which align to the Policing Strategies.

The PMO Manager will design, develop and deploy best practice delivery disciplines to enable the delivery of Police Scotland Transformation portfolio which consistent of large / complex / cross functional Programmes and Projects to ensure intended outcomes / benefits area achieved.

Establish, manage and develop relationships with senior stakeholders, both internal and external.

Build a team of highly engaged staff who have the appropriate technical, communication / stakeholder management skills and experience to deliver a complex Portfolio of Change.

Responsible for ensuring that there is a short-, mid- and long-term change portfolio delivery plan.

Ensure governance standards are upheld and clearly defined throughout the entire process of each project's development and execution. Including ensuring compliance to the Governance Frameworks mandated by Scottish Police Authority.

Identifying and / or developing frameworks and methodologies that ensure management of projects and / or programmes and / or portfolios.

This role has a responsibility to build key relationships across all Police Scotland functions / business areas to ensure successful end to end management of the portfolio.

Responsibilities

1. Lead the PMO function ensuring all PMO disciplines are well defined and understood across Police Scotland, and delivered in a way that support, draws insight and provides appropriate visibility to programmes and projects.
2. Responsible for ensuring that reporting is clear and accurate and provides the right, timely information for decision making at appropriate governance groups.
3. Responsible for ensuring appropriate financial (costs and benefits) disciplines are in place across the portfolio.
4. Represents the portfolio at key governance meetings, internal and external.
5. As appropriate, make recommendations to the Transformation Board relating to prioritisation of the portfolio.
6. Responsibility for ensuring that SPA / PSoS Governance Frameworks are embedded and adhered to within the Transformation Portfolio.
7. Critical friend to the Transformation Senior Management Team, Senior Responsible Officers, Business Leads, Programme Managers and Project Managers.
8. Lead on the development of the Portfolio Management Tool across the organisation.
9. Provide Challenge, guidance and support in relation to required business case production including guidance on strategic alignment, benefits, dependencies and risks.
10. Lead on the development, implementation and management of forward-looking plans to support Executive decision making which supports strategic direction.
11. Responsible for quality assurance in line with defined Programme Management Office processes.
12. Responsible for the development and Line Management of PMO Leads / staff, including performance reviews, discipline matters such as informal and formal performance reviews, absence management, etc.
13. Identify and work with programme teams and SROs to ensure scope, sequencing and implementation is appropriate to maximise benefits realisation.
14. Lead on the analysis across Portfolio, Programme and Project delivery data to provide both backward and leading metrics to enable Senior Management / Executive decision making.
15. Responsible for providing Monthly Status reporting, including Risk and Benefits Reporting as required by both internal and external stakeholders e.g. Change Board, Scottish Police Authority.
16. Management oversight of all frameworks and standards ensuring efficient methods and process are utilised these include but are not limited to : Investment Governance Framework, Change Requests, Stage Gates, Benefits Management and Planning Standards.
17. Promote and build a continuous improvement environment that motivates and inspires by seeking best practice both within Police Scotland and the external environment with the public and private sectors.
18. Responsible for establishing and tracking programme and project resources (police officers and staff).
19. Report on and monitor programme and project risk levels to ensure consistent application in line with service policy, by doing so, be able to inform on Portfolio risk levels so that effective management plans can be developed.
20. Key influencer within the wider Change Team using leadership skills to motivate others to produce quality work.
21. Manage the portfolio prioritisation process and associated forums.
22. Deputise for the Head of Transformation-Support as required.
23. Will be responsible for managing and accessing risk within all areas of managerial / supervisory responsibility.

The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role.

Attainments Essential

• Proven experience in management of benefits and dependency mapping, risk management and resource planning.
• Knowledgeable and experienced in efficient Change Management methods. (Prosci Change management qualification desirable).

Educational / Occupational Essential

• Educated to Degree level (or equivalent) with extended experience in a similar environment including supervision of staff.
• Formal Project / Programme Management / PMO Qualifications e.g. APM, MSP, PRINCE 2, P30.

Personal Qualities Essential

• Personable, pro‑active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities.
• Exemplary communication skills with ability to communicate, interact and influence at all levels of the organisation.
• Excellent attention to detail.
• Excellent Organisational skills.

Special Aptitudes Essential

• Proven experience of managing the complete lifecycle of a project with mid‑large scale project teams.
• Experienced in Senior Stakeholder Management / Influencing.
• Excellent IT skills in Word, Excel, PowerPoint, and MS project.
• Experience of training and coaching project management methodologies.
• Proven experience and strong skills in managing all aspects of project delivery including, project and programme plans, risks, actions, issues, dependencies.
• Works as a key member of the wider functions management team.
• Experience of matrix management.
• Ability to communicate and interact at all levels of the organisation.
• Ability to quickly establish effective working relationships with colleagues in other corporate support functions.