Plumbing & Heating Sales Person

Huws Gray Group; Lincoln; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading home improvement retailer is seeking a Plumbing & Heating Sales Person for their Lincoln branch. The role involves building customer relationships, preparing tailored solutions, and managing essential admin tasks. Ideal candidates will have a passion for customer service and some interest in plumbing materials. This position offers competitive benefits including a company bonus scheme and opportunities for training and development. Flexible working options may also be available.

Benefits

23 days holiday plus bank holidays

Company bonus scheme

Contributory pension and life assurance

Discounts on retailers and entertainment

Colleague discount across group brands

Training and development programmes

Qualifications

• Passion for customer service and interest in plumbing & heating materials.
• Ability to build relationships with customers.
• Willingness to learn and adapt.

Responsibilities

• Build connections with customers in person and over the phone.
• Prepare quotes and follow up on enquiries.
• Manage administrative tasks efficiently.
• Maintain well-stocked displays and provide expert advice.
• Collaborate with colleagues to support the team.

Skills

Customer service

Problem-solving

Product knowledge

Job description

Plumbing & Heating Sales Person – Huws Gray Lincoln - Connect with Customers. Share Your Know-How. Help Build Something Great.

Be Part of Something Bigger at Huws Gray.

Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re looking for a Plumbing & Heating Sales Person to join the team at our Lincoln branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.

What you’ll be doing :

• Building connections - with customers in person, over the phone, and in the branch or yard, providing expert advice
• Creating tailored solutions - preparing quotes, following up on enquiries, and developing leads
• Keeping things running smoothly - managing essential admin efficiently
• Offering guidance - with up-to-date product knowledge to help customers find the best materials
• Enhancing the shopping experience - maintaining well-stocked, inviting displays
• Collaborating - across the branch with your colleagues, including yard and counter sales, to support the team

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What you’ll bring :

We celebrate individuality and know that your skills and personality matter just as much as your experience . If you have a passion for customer service and an interest in plumbing & heating materials , we’ll provide the training and support to help you succeed.

What’s in it for you :

We believe great work should be recognised and rewarded. Here’s what you can expect :

• 23 days’ holiday, plus bank holidays (31 days per year)
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Discounts onhigh street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.