Plumbing Engineer

HomeServe Plc.; Stoke-on-Trent; On-site; GBP 34,000 - 39,000; Full time

Job summary

A leading home services company in the United Kingdom is seeking Plumbing Engineers to handle maintenance and repair work in customers' homes. This full-time position offers competitive pay ranging from £34,800 to £38,950 and a guaranteed bonus. The role provides employees with extensive training, support, and an inclusive environment. Candidates must possess plumbing qualifications and a valid driver's license. The company emphasizes excellent customer service and offers additional perks, including overtime options and a pension scheme.

Benefits

Guaranteed bonus

Fantastic pension scheme

33 days of annual leave

Free HomeServe Cover 8 policy

Employee assistance programme

Company van with fuel card

Access to training facilities

Qualifications

• 1st and 2nd fix plumbing experience is required.
• Full UK Driving Licence with no more than 6 penalty points.
• Experience working in domestic housing is preferred.

Responsibilities

• Undertake maintenance and repair work of plumbing systems.
• Provide industry-leading service to enhance customer satisfaction.

Skills

Excellent customer service

Proactive attitude

Problem-solving skills

Education

Level 2 in Plumbing

Tools

Tools provided by the company

Job description

As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes.

You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.

About The Candidate

• Level 2 in Plumbing (provide copies of your certificates)
• 1st and 2nd fix plumbing experience
• Experience working as a plumber in domestic housing
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service
• Proactive, ‘can do’ attitude
• Keen eye for detail and problem‑solving skills

At HomeServe you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to make a real difference in our customers’ lives.

You’ll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

Training & Support

• Week 1 – Attend our Head Office in Walsall Monday and Friday to cover all things HomeServe, health and safety and receive your tools and equipment.
• Week 2 – Buddied up with an experienced HomeServe Plumbing Engineer. Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.

As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen.

About The Company

Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has over 30 years of experience taking care of the nation’s homes.

About The Role

HomeServe are now recruiting for directly employed Plumbing Engineers to join our team!

Location: Stoke

Position: Full Time, 40 hours per week (including weekend, evening and bank holiday work)

Salary:

• £34,800 – £38,950 (salary dependent upon experience)
• Plus a £1,500 guaranteed bonus in your first year

HomeServe offers an industry‑leading reward package:

• Additional paid overtime
• Fantastic pension scheme including Income Protection Cover
• 33 days of annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Up to £2,500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
• Free HomeServe Cover 8 policy
• Employee assistance programme looking out for you and your family
• Company van with fuel card
• Use of company tools, uniform and PPE
• Access to our private award‑winning training facility and our excellent team of field‑based coaches to support your ongoing learning and development
• Learning and development opportunities, monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager

At HomeServe we put the customers’ experience at the forefront of everything we do.