Plant Hire Desk Coordinator | Office & Customer Success

Alecto Recruitment; Great Dunmow; On-site; GBP 30,000 - 32,000; Full time

Job summary

A recruitment agency is seeking a Hire Desk Coordinator in Great Dunmow, UK. This role involves managing customer inquiries and supporting equipment dispatch. The ideal candidate will have strong organizational skills and experience in office administration or customer service. The position offers a salary of £30,000-£32,000 plus bonuses and benefits, including private healthcare and annual leave. Apply today to advance your career in the plant hire sector.

Benefits

Private healthcare

Death in service (2x salary)

Pension scheme

25 days annual leave plus bank holidays

Two discretionary bonuses per year

Qualifications

• Some office experience; experience in plant hire is a plus.
• Experience with hire systems such as Insphire or Syrinx is beneficial.
• Strong organisational and multitasking skills are required.
• Excellent verbal and written communication is needed.
• Proficiency in Microsoft Office (Word, Excel) is essential.
• Proactive attitude with a strong focus on customer service is expected.

Responsibilities

• Manage incoming calls and emails professionally.
• Support scheduling and dispatching of equipment.
• Maintain accurate records of hires and returns.
• Develop strong relationships with customers and suppliers.
• Collaborate with operations for equipment readiness.
• Assist with month-end processes including invoices.

Skills

Organisational skills

Customer service

Multitasking

Communication

Microsoft Office

Tools

Insphire

Syrinx

Job description

A recruitment agency is seeking a Hire Desk Coordinator in Great Dunmow, UK. This role involves managing customer inquiries and supporting equipment dispatch. The ideal candidate will have strong organizational skills and experience in office administration or customer service. The position offers a salary of £30,000-£32,000 plus bonuses and benefits, including private healthcare and annual leave. Apply today to advance your career in the plant hire sector.