Planning Coordinator

B&S Group (Laxmico Ltd); Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing global pharmaceutical business is seeking a Customer Operations & Planning Coordinator in Greater London. You will support customer accounts, ensure orders are processed accurately, and assist with production schedules. The ideal candidate is ambitious, organised, and has strong communication skills. Previous experience in operations or customer service is desirable but not essential. This role offers a dynamic career opportunity in the fast-developing area of pharma with competitive compensation.

Qualifications

• Ambitious and organised individual with strong communication skills.
• Ability to manage multiple tasks efficiently.
• Experience in operations or customer service is a plus.

Responsibilities

• Support CBPM customer accounts with timely updates.
• Ensure accurate processing of all orders.
• Assist with production schedules and maintain demand forecasts.

Skills

Strong communication skills

Organisational skills

Attention to detail

Proactive attitude

Job description

Customer Operations & Planning Coordinator

£30,000–£35,000 | UK | Growing Global Pharma Business (CBD / CBPM)

We are a rapidly expanding pharmaceutical organisation with over 1,000 employees across the UK and abroad. As our CBD / CBPM division continues to grow, we are looking for a motivated Customer Operations & Planning Coordinator who wants to build their career in a dynamic and emerging area of pharma.

About the Role

This role offers the chance to support customers, streamline operations, and contribute to production and demand planning. You will play a key part in ensuring orders run smoothly, customers receive clear communication, and internal teams stay aligned.

Key Responsibilities

Customer Support & Coordination

You will support CBPM customer accounts, provide timely updates on orders, and help resolve queries professionally.

Order Processing & Internal Communication

You will ensure all orders are accurately processed and will coordinate with manufacturing, QA, and logistics to maintain on-time delivery. You will monitor progress and flag any delays.

Planning & Operational Support

You will assist with production schedules, maintain demand forecasts, and support continuous improvement projects. You will also prepare reports and dashboards when required.

What We’re Looking For

Essential :

You are ambitious, organised, proactive, and a strong communicator. You manage multiple tasks with ease and pay close attention to detail.

Desirable :

You may have experience in operations, supply chain, customer service, or administration. Knowledge of planning tools or order management processes is helpful but not essential.

Grow Your Career in a New Era of Pharma

If you want to join a global, forward-thinking pharma business and grow within the fast-developing CBD / CBPM field, we would love to hear from you