Planner Scheduler

NMS Recruit Ltd; Alvanley; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading plumbing and heating business in England is seeking an experienced Scheduler / Planner to manage job scheduling, handle customer calls, and control stock. The ideal candidate will have previous experience in a similar role and must exhibit excellent attention to detail and IT skills. This position offers a competitive basic salary between £30,000 and £32,000, along with benefits such as 20 days of holiday and healthcare. Applications are welcome via CV.

Benefits

Basic salary of £30,000 - £32,000

20 days holiday plus bank holiday

Medicash healthcare policy

Qualifications

• Experience in scheduling or planning roles.
• Strong attention to detail and ability to multitask.
• Confident in using IT systems.

Responsibilities

• Schedule job cards for engineering teams.
• Handle customer technical calls.
• Manage workloads with in-house scheduling system.
• Respond to customer inquiries promptly.
• Book parts and liaise with suppliers.

Skills

Attention to detail

Multitasking

IT skills

Job description

Our client is a long-established plumbing and heating business with an excellent reputation for delivering outstanding service.

Following continued growth, they are now looking to expand their team with an experienced Scheduler / Planner.

Key Responsibilities

• Schedule job cards for external engineering teams
• Handle technical calls from both business and residential customers
• Manage workloads using the in-house scheduling system
• Respond promptly to customer emails and enquiries
• Book parts and liaise with suppliers
• Oversee stock control and manage new parts arriving into the business
• Process invoices accurately
• Prepare and manage new quotes

Benefits

• Basic salary of £30,000 - £32,000 per annum depending on experience
• Hours of work Monday - Friday 9:00am-5:00pm
• 20 days holiday plus bank holiday rising with service
• Medicash healthcare policy

Requirements

• Previous experience in a similar role
• Excellent attention to detail with the ability to multitask effectively
• Confident IT skills
• Ability to prioritise tasks and manage your own workload

Application Process

Email your CV today to be considered for this role - if you do not hear from us within 5 working days, please assume you have been unsuccessful.

Important Information

We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us.