Planner

Daniel Owen Ltd; Basildon; On-site; GBP 23,000 - 28,000; Full time

Job summary

A UK construction and maintenance company is seeking a Planner to manage schedules and communicate with clients and subcontractors in Basildon. The ideal candidate will have a background in social housing and repair, along with strong communication and project management skills. This permanent role offers a salary of £27,500 and includes a variety of benefits.

Benefits

Profit Share Discretionary Annual Bonus Scheme

26 Days Holiday plus Bank Holidays

Enhanced Pension Plan

Westfield Healthcare Cash Plan

Life Assurance & Accident Cover

Qualifications

• Social Housing and Repair and Maintenance background.
• Ability to prioritise works effectively.
• Competent in communicating with different stakeholders.

Responsibilities

• Handle high volumes of calls with clients and subcontractors.
• Schedule appointments and manage subcontractor works.
• Attend review meetings to discuss performance.

Skills

Communication skills

Project management skills

Good level of written English

Basic building maintenance knowledge

Good computer skills

Job description

Overview

Planner — Permanent — Based in Basildon — Apply online only — £27500

Responsibilities

• Handling high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
• Excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email.
• Using our in-house system, manage all aspects of subcontractor works whilst ensuring the customer is kept informed.
• Work closely with the subcontractors and attend review meetings discussing their performance and areas for improvement.

About You / Qualifications

• Candidates will have the following:
• Social Housing and Repair and Maintenance background.
• Competent in communicating with direct operatives, subcontractors, and residents.
• Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks.
• Planning knowledge of what works can be sequenced or can be undertaken concurrently.
• Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable.
• Good level of written English
• Good computer skills
• Good project management skills
• Good communication skills e.g. ability to communicate with different stakeholders at different levels
• Passionate about service delivery and customer satisfaction.

Benefits

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription