Planned Surgery Healthcare Team Leader

NHS; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare provider in Luton is looking for a Planned Surgery Healthcare Team Leader to oversee the training and supervision of clinical support workers and ward clerks. The role demands someone who can train others, support ward managers with recruitment, and ensure staff have up-to-date training. Ideal candidates will possess relevant experience, excellent administrative skills, and the ability to work under pressure. The provider emphasizes values of inclusivity and professional development in their recruitment practices.

Qualifications

• Must have at least 2 years of experience in an acute NHS setting.
• Relevant experience at band 3 or band 4 level is essential.
• Knowledge of NHS IT systems or similar information systems is needed.

Responsibilities

• Train and support clinic support workers and ward clerks.
• Develop induction and orientation schedules for new staff.
• Support ward managers in recruiting suitable staff.

Skills

Ability to train others

Good oral and written skills

Excellent administrative and organization skills

Experience dealing with professionals and public

Flexible approach to working

Education

Undergraduate Diploma in Health related subject

Completion of clinical skills competency workbook

Good level of general education (grade C or above in English and Maths GCSE)

Educated to A level standard or NVQ in customer care

Job description

Go back Bedfordshire Hospitals NHS Foundation Trust

Planned Surgery Healthcare Team Leader

The closing date is 29 December 2025

The post holder will be responsible for the day to day training and supervision of clinic support workers and ward clerks, as well as the onboarding, induction, orientation and training of new starters.

It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for colleagues.

The post holder will be required to work with minimal supervision and have the ability to work under extreme pressure, and be able to exercise sound judgement and decision making skills.

The post holder is expected to be proactive in terms of keeping themselves fully up to date and briefed on trust policies and performance targets.

Cross covering members of the team will also be expected during busy periods and to cover absence.

Main duties of the job

Day to day training and support for clinical support workers and ward clerks

Create induction and orientation schedules for new starters

Support ward managers with the recruitment of band 2 ward clerks and band 3 clinical support workers

Liaise with the PDN team to ensure all training given to staff is appropriate, relevant and up to date

Be proficient in blood glucose monitoring, urinary monitoring, ECG recording, Venepuncture and bladder scanning.

Hold regular meetings with the ward clerks and clinical support workers to discuss improvements to the service and support with any issues arising.

About us

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Job responsibilities

Please see full job description and person specification attached for a thorough list of all responsibilities and tasks associated with this role.

Person Specification

Qualifications

• Good level of general education, grade c or above in English language and maths GCSE equivalent.
• Undergraduate Diploma in Health related subject or equivalent appropriate qualification and experience e.g. Foundation Degree
• Completion of clinical skills competency workbook
• Relevant experience at band 3 or band 4 level
• Educated to A level standard or NVQ in customer care

Experience

• Experience of working within the NHS - at least 2 years in acute setting
• Good clinical experience
• Excellent administrative and organisation skills
• Ability to work unsupervised and use own initiative.
• Knowledge of NHS IT systems or similar information systems that support the business function in the NHS
• Experience of working within a team

Skills & Knowledge

• Ability to train others
• Previous experience of teaching/mentoring junior members of the team
• Good oral and written skills
• Ability to work within a multidisciplinary team
• Flexible approach to working
• Experience of dealing with professionals and public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Bedfordshire Hospitals NHS Foundation Trust