Phlebotomist / HCA

NHS; Birmingham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in Birmingham is seeking a skilled Phlebotomist or Healthcare Assistant to join their forward-thinking GP practice. The role involves patient-centered care, blood testing, and supporting clinical teams. Candidates must be qualified in phlebotomy and have experience in a primary care environment. This position offers a friendly working atmosphere focused on teamwork and patient experience, making it an ideal place for dedicated healthcare professionals.

Benefits

Friendly working environment

Opportunities for growth and development

Qualifications

• Must have phlebotomy qualifications.
• Experience of working in primary care is necessary.
• Proven ability to work within a nursing team.

Responsibilities

• Obtain informed consent from patients prior to procedures.
• Carry out venepuncture in line with practice policies.
• Monitor and record routine clinical observations.
• Support clinics for patients with long-term conditions.
• Label and store samples correctly and safely.
• Ensure timely dispatch of samples to the laboratory.

Skills

Phlebotomy skills

Patient care

Communication skills

Teamwork

Education

Qualified in Phlebotomy

Job description

We are looking for a skilled and patient-focused Phlebotomist or Healthcare Assistant to join our friendly and forward-thinking GP practice. This is a key role supporting both our clinical team and our patients, helping ensure safe, efficient, and high-quality care every day.

Working Hours:

Monday: 8am to 4.30pm

Thursday: 8am to 4.30pm

Main duties of the job

You will support the clinical team by providing high-quality, patient-centred care, including blood testing and routine clinical observations. You will contribute to chronic disease and vaccination clinics, ensuring patients are seen efficiently and safely.

Working closely with nurses, GPs and administrative staff, you will help maintain smooth patient flow, accurate clinical records and high standards of infection control, playing an important role in the day-to-day delivery of primary care services.

About us

We are a busy and well-established GP practice providing high-quality primary care to our local community. Our team is made up of GPs, nurses, healthcare assistants, administrative and management staff who work closely together to deliver safe, efficient and compassionate care.

We pride ourselves on being supportive, organised and forward-thinking, with a strong focus on teamwork, development and patient experience. Staff are encouraged to share ideas, learn new skills and take pride in the service they provide. We offer a friendly working environment where people are valued, supported and given the opportunity to grow.

Job responsibilities

Obtain informed consent from patients prior to procedures

Carry out venepuncture in line with practice policies and clinical protocols

Monitor and record blood pressure and other routine observations

Support clinics for patients with long-term conditions such as diabetes, asthma and hypertension

Record all activity accurately on the clinical system and prepare specimens for transport

Label, package and store samples correctly and safely

Maintain and use the specimen log, resolving any discrepancies promptly

Ensure samples are dispatched to the laboratory in a timely manner

Liaise effectively with NHS Trust laboratory staff when required

Work closely with the nursing team and seek advice for patient-related concerns

Act as a chaperone when needed

Dispose of clinical waste appropriately and manage sharps in line with IPC policy

Follow national and local protocols and practice procedures

Adhere to safeguarding policies for adults and children and relevant legislation

Support the administrative team when required

Complete all mandatory training and induction

Contribute to clinical governance activities

Keep clinical areas clean, safe and well organised

Attend annual appraisals and participate in ongoing performance and development reviews

Person Specification

Qualifications

• Qualified in Phlebotomy

Experience

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of working within a nursing team
• Experience of dealing with vulnerable patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.