Pet Care Store Associate | Customer Champion

Pets at Home Limited; Walton-on-Thames; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading pet care company in the UK is seeking enthusiastic individuals as Store Colleagues to provide exceptional customer service in pet care centres. Responsibilities include delivering a personalized experience, utilizing strong communication skills, and resolving customer issues efficiently. Candidates must be flexible for shifts including evenings and weekends. Join a passionate team dedicated to enhancing the bond between pets and their owners while enjoying benefits like paid holidays and a colleague discount.

Benefits

Attractive rates of pay

Paid holidays

Additional leave for birthdays and special occasions

20% colleague discount in Stores

Discretionary annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work

Career progression

Qualifications

• Availability for delivery shifts on Tuesdays, Thursdays, and Saturdays from 7:00am.
• Passion for customer service and pets.

Responsibilities

• Provide personalized customer service.
• Ensure customers have an outstanding experience.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem‑Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

A leading pet care company in the UK is seeking enthusiastic individuals as Store Colleagues to provide exceptional customer service in pet care centres. Responsibilities include delivering a personalized experience, utilizing strong communication skills, and resolving customer issues efficiently. Candidates must be flexible for shifts including evenings and weekends. Join a passionate team dedicated to enhancing the bond between pets and their owners while enjoying benefits like paid holidays and a colleague discount.