Personal Stylist

John Lewis Partnership; Greater Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail company in the UK is looking for a Personal Stylist to deliver exceptional styling consultations. You will engage customers and enrich their shopping experiences with fashion advice and trends. Strong customer service skills and a passion for fashion are essential. Join a team focused on creating supportive environments while maximizing sales through creativity and organization. Flexible working options are available.

Qualifications

• Experience in customer service, building rapport with customers.
• Ability to organise and manage a schedule of appointments.

Responsibilities

• Conduct styling consultations for customers.
• Engage with customers on social media.
• Support general shop-keeping tasks and provide excellent customer service.

Skills

Passion for fashion and styling

Excellent customer service skills

Organisational skills

Job description

About the role

as part of a team in the dedicated Style Studio as a Personal Stylist, you'll play an active role in achieving our brand ambition. You'll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends and offer instant style advice to our 'walk‑in' customers. Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and sees customers returning time and time again.

Key Responsibilities

• Navigate the wide range of brands we offer to find pieces that our customers will love.
• Use your knowledge of colour analysis, body shape profiling and consultative selling to generate sales across the fashion floor.
• Support your department when required with general shop‑keeping tasks and excellent customer service.
• Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor which can help drive and maximise sales and profit.
• Be an ambassador for the John Lewis brand.

Essential skills/experience you'll need

• A passion for everything fashion and styling.
• Excellent customer service skills that allow you to build a rapport with customers.
• Great organisation skills to organise your own diary of scheduled appointments.

Desirable skills/experience you may have

• Experience in using social media platforms to create content and engage audiences.
• We'll make sure you have all of the other training you need to perform at your best, everyday.

Earliest start 09:55, latest finish 21:00 alternate weekends

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can thrive. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We occasionally close vacancies early in the event we receive a high volume of applications, and therefore, we recommend you apply early. If you require a reasonable adjustment due to a disability which means you may need longer to complete your application please contact us as soon as possible.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.