Personal Assistant to ICUCR | Norfolk Community Health and Care NHS Trust

Norfolk Community Health and Care NHS Trust; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization in Norwich is seeking a part-time Personal Assistant to provide senior administrative support. This role involves supervising the Admin teams and acting as the PA to the Operations Director. Ideal candidates should have extensive experience in administration and supervisory skills. The position offers a good benefits package and a supportive workplace culture.

Benefits

Minimum 27 days annual leave

Opportunity to join NHS pension scheme

Wellbeing support

Comprehensive training programmes

Qualifications

• Experience in comprehensive administration, preferably at a senior level.
• Supervisory experience essential for overseeing admin teams.
• Ability to work across multiple senior managers and provide professional support.

Responsibilities

• Provide comprehensive administrative support and supervise the ICUCR Admin Team.
• Act as PA for the Operations Director of ICUCR.
• Coordinate the ICUCR Admin and Stroke Admin teams.
• Ensure high standards of office efficiency and effectiveness.

Skills

Comprehensive administration

Supervisory experience

Positive attitude

Confidential support

Job description

Overview

To provide comprehensive, confidential PA, secretarial and administrative support at senior director and senior management level, ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the office and its overall effectiveness. To supervise and support the ICUCR (Intermediate Care & Urgent Community Response) Admin Team and Stroke Admin Team.

The post holder will be the PA for the Operations Director of ICUCR (Intermediate Care & Urgent Community Response), and will also provide administration support for other senior managers of ICUCR.

Responsibilities

• Provide comprehensive administrative support at senior level and supervise the ICUCR Admin Team and Stroke Admin Team (total of 7 staff).
• Act as PA for the Operations Director of ICUCR and provide administration support for other senior managers within ICUCR.
• Support the smooth running of the office and administrative processes, ensuring high standards of efficiency and effectiveness.
• Coordinate and supervise the ICUCR Admin and Stroke Admin teams, alongside the other PA who shares this post.
• Contribute to a positive, well-led culture with regular supervision and staff development opportunities.

Work Pattern and Location

• Part-time role: 15 hours per week, Band 4 permanent.
• Shifts ideally across 3 days, 5 hours per day, within core hours (08:30–13:30 or 09:00–14:00).
• Post will job share with another PA; shifts on Monday and Friday are essential to provide Mon–Fri support for the Senior Leadership and admin teams.
• Base location: Norwich Community Hospital.

Person Specification

• Positive can-do attitude with experience in comprehensive administration, preferably at a senior level.
• As a Band 4, supervisory experience and skills are essential for overseeing the ICUCR Admin and Stroke Admin teams.
• Experience of supervising teams; ability to work across multiple senior managers and maintain confidential, professional support.

Benefits

• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 and 10 years to a maximum of 33 days.
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources).
• Supportive positive culture that is Well-Led with regular supervision.
• Comprehensive in-house and external training programmes available.
• NHS discounts and many more.

Application note: Please note that applications are accepted by completion of our online application form. We cannot accept CVs.

Please refer to the attached job description and person specification for the detailed responsibilities.

This advert closes on Tuesday 7 Oct 2025.