Personal Assistant

NHS; Doncaster; On-site; GBP 27,000 - 31,000; Full time

Job summary

A regional healthcare provider in Doncaster is seeking a highly motivated Personal Assistant to support their Senior Leadership Team. The ideal candidate will have excellent organizational and communication skills, with a proven ability to manage a busy workload and maintain confidentiality. Responsibilities include administering documentation and assisting with team management. This is a full-time permanent role offering competitive salary and flexible working options.

Benefits

Flexible working options

Dedicated professional development

Supportive work culture

Qualifications

• Demonstrable experience of managing a busy office environment with conflicting priorities.
• Experience of managing teams and various types of documentation.
• 2 years of administrative experience within the NHS or similar organizations.

Responsibilities

• Provide comprehensive administrative support to the Senior Leadership Team.
• Produce documentation, reports, and presentations.
• Manage incoming correspondence and ensure appropriate actions are taken.
• Arrange and minute formal and informal meetings.

Skills

Excellent verbal and written communication

Organisational skills

Problem-solving abilities

Ability to manage diverse workload

Education

5 GCSEs including English

NVQ 3 in Business Administration

RSA/OCR Level 3 Typing/Word processing

Tools

Microsoft Office

Job description

Job Summary

Doncaster Physical Health and Neurodiversity Care Group is looking for an experienced, highly motivated, enthusiastic, and versatile Personal Assistant to join their Senior Leadership Support Team.

The successful applicant will provide a comprehensive and highly confidential personal assistant service to the Senior Leadership Team.

The role will include the robust management of extremely busy and conflicting diaries with a requirement to monitor, respond and elevate e‑mails appropriately. Experience in the ability to produce excellent written minutes is mandatory. A requirement to proactively respond to ESR and performance reports is required. You will be involved in supporting the delivery of high‑quality identified projects and specified business functions.

You will need to be flexible and proactive, able to respond and adapt to the varying demands and circumstances of a busy Senior Leadership Team. Resilience is an important quality to succeed in this role, as is the ability to plan and organise workloads in response to the diverse and competing priorities of the Care Group. A key function of this role is to create and maintain effective working relationships at all levels, both internally and externally, therefore enhanced written and verbal communication skills are essential.

Main duties of the job

• To ensure the provision of a comprehensive administrative / secretarial service to the Care Group Senior Management Triumvirate prioritising workload and forward planning as necessary
• Production of confidential correspondence, reports, presentations, minutes and agenda, etc. which may emanate from written drafts or be self‑drafted, using Microsoft Word, Excel and PowerPoint. Create databases and spreadsheets as required. Ensure copying and distribution of relevant documentation is undertaken in a timely manner
• To oversee the receipt and recording of incoming correspondence and emails, identifying urgent matters and bringing them to the attention of relevant managers. To draft responses to correspondence as required and action responses to routine mail – distributing information to managers and departments as appropriate
• Arrange, attend and minute both formal and informal meetings as requested by the Care Group Senior Management Triumvirate
• Maintain and develop department filing, archiving and records systems. Devise procedures to cover administration processes. Ensure effective use of the department “bring forward/reminder” system
• Use of information systems to monitor the mandatory and statutory training requirements of the department and record staff absences
• Act as first point of contact for the Care Group Senior Management Triumvirate; assess appropriate referral / action in the absence of senior colleagues

About Us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4,000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our people and hold a learning half day every month for our colleagues.

We Are Passionate About Enhancing The Quality Of Our Service And We Work Hard To Attract And Select The Right Colleagues For Our Organisation. Our Goal Is To Employ Those Who Share Our Passion For Providing First Class Care While Remaining Committed To Our Vision And Values.

Please view our strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://workwithrdash.co.uk/

We Are Committed To Inclusive Cultures And Really Value People In Our Organisation, View Our Allyship Video On YouTube To Find Out More:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Details

Date posted: 18 December 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £27,485 to £30,162 a year per annum

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: 376-PHN-0207-B

Job locations: Opal Centre – Opal Way, Tickhill Road Hospital – Doncaster, DN4 8QN

Person Specification

Essential Qualifications

• 5 GCSEs including English or equivalent standard of education with the emphasis on numeracy and literacy
• NVQ 3 in Business Administration or equivalent
• RSA/OCR Level 3 Typing/Word processing or equivalent

Experience

• Demonstrable experience of working in a busy office and pressurised environment and managing a diverse workload
• Knowledge and experience of using Microsoft Office applications
• Experience of managing teams
• 2 years administrative experience within the NHS or other complex organisation
• Experience of working to and meeting deadlines

Knowledge

• Thorough understanding of confidentiality and security of information
• Working within financial constraints, policies and procedures

Skills

• Ability to produce documentation to a high standard
• To be able to demonstrate working on own initiative and as a member of a team
• To be able to demonstrate effective problem solving abilities
• Possess excellent verbal and written communication, negotiation and presentation skills and the ability to employ these skills to maintain effective relationships
• Ability to translate information from and across multiple formats and media
• Ability to manage a diverse workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Rotherham Doncaster and South Humber NHSFT

Address: Opal Centre – Opal Way, Tickhill Road Hospital – Doncaster, DN4 8QN

Employer’s website: https://www.rdash.nhs.uk/ (Opens in a new tab)