Performance & Resourcing (Workforce planning) Manager

Two Circles; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading sports and entertainment marketing agency seeks a Performance & Resourcing Manager to manage resource planning and performance processes. This role involves relationship building with stakeholders, driving performance, and project managing improvements. Ideal candidates will have 3-5 years of experience in a fast-paced environment and strong communication skills. The position offers various perks including holiday allowances and performance-based bonuses.

Benefits

Renowned Team Days

Summer Away Days

23 standard days of holiday

Discretionary Bonus based on company performance

Private healthcare contribution

Mobile phone contribution

Gym membership contribution

Annual kit drops

Qualifications

• 3-5 years relevant experience in a fast-paced, professional environment.
• Skilled negotiator, with high emotional intelligence and strong communication skills.
• Sociable, empathetic people person with problem-solving mindset.

Responsibilities

• Manage resource planning process ensuring intelligent resourcing decisions.
• Drive high performance through performance planning and management.
• Oversee system management and reporting for effective operations.
• Project manage various business change and improvement initiatives.

Skills

Relationship building

Problem solving

Strong communication

Project management

Negotiation skills

Emotional intelligence

Job description

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing – the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are over 1000 people, based out of 15 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

We are a people first business. Our people are our priority and are at the heart of what we do. The Performance & Resourcing Manager role at Two Circles helps facilitate the great work we do for our clients.

You’ll be helping to manage the resource planning process by ensuring intelligent resource decisions are made for our clients, and for our people.

In addition to this helping drive high performance within our agency by playing an active role in Performance Planning (the 6 monthly Performance review cycles which Two Circles run across the agency).

This role also plays a key role from a wellbeing and pastoral side, dealing with nearly all of the agency and making sure all of the team feel supported.

You can also expect to run, project manage and drive varied business change and improvement projects to help Two Circles continue its rapid growth.

You’re a key part of the engine room of a fast moving agency, learning how a business operates with regular contact with everyone within the agency. You’ll also get regular opportunities to influence at the top level within the agency and have regular contact with the Leadership Team.

Key Responsibilities

• Resource Management
• Performance Planning & Management
• System Management & Reporting
• Project Management

Qualifications

• 3-5 years relevant experience in a fast-paced, professional environment
• Relationship building / senior stakeholders
• Skilled negotiator, with high emotional intelligence
• Problem solving mindset & energised by problem solving
• Strong communicator & project manager
• Sociable, empathetic people person

What can we offer you?

• Renowned Team Days often throughout the year
• Summer Away Days
• 23 standard days of holiday (+1 Birthday, +1 Well-being Day, +1 'Big Life Event', and +1 Admin Day), closure of office over Christmas (plus Bank Holidays)
• Discretionary Bonus based on company performance
• Performance Reviews every 6 months with discretionary salary increases
• Private healthcare (Vitality) and/or Health Care Plan (Medicash)
• Mobile phone contribution
• Sport Challenge contribution
• Gym membership contribution
• 2 x annual kit drops