Performance Manager (IED)

Thames Water Utilities Limited; Wargrave; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading UK water utility company based in Wargrave is seeking a Performance Manager to oversee team performance and ensure compliance within sewage treatment operations. The ideal candidate should possess strong management skills, a focus on health and safety, and the ability to engage stakeholders effectively. The position offers a salary up to £40,000 per annum along with a range of benefits including generous holidays, a pension scheme, and wellness support.

Benefits

26 days holiday per year

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Experience in managing teams in a process or operational environment.
• Strong health and safety and customer-focused ethics.
• Excellent organisational and risk management skills.

Responsibilities

• Manage performance and leadership of the team.
• Oversee budget management and compliance.
• Drive a culture of continuous improvement.

Skills

Team management

Budget management

Health & Safety

Risk management

Interpersonal communication

Job description

We are looking for a Performance Manager to join Thames Water permanently.

This is an exciting opportunity to really make a difference in one of our most critical roles within Waste Treatment as a front‑line performance manager.

You will have two key accountabilities: firstly, to manage and support your team and secondly, to manage process compliance on your sites.

You will be responsible for the day‑to‑day operations and improvement of various sewage treatment works in the Wargrave area, through effective leadership, direction of resources and continuous improvement.

You will cover the Wargrave Area.

What you will be doing as a Performance Manager (IED)

• You are responsible for the performance management and leadership of your team in accordance with company policies, ensuring the competence of individuals through coaching and training to maximise their potential.
• You are responsible for identifying, mitigating, resolving and escalating risk across the site and team.
• You will need to deliver a consistent approach to asset operation and maintenance to deliver a cost‑efficient, robust and safe operation 24/7.
• Understand and articulate changes within the budget at regular performance review sessions. Ensuring the budget is managed effectively in relation to H&S, compliance, people and performance.
• You have responsibility for delivering a safe service to the customer base in your area, by driving a culture of continuous improvement and best practice within the team.
• Health and safety is at the centre of everything we do, and as such, you will be responsible for implementing this with your site and team.
• Oversee the site’s Industrial Emissions Directive (IED) permit compliance and liaise with internal departments to optimise and achieve all the permit conditions.
• Lead and improve stakeholder engagement, which includes both internal departments and external stakeholders such as the Environment Agency, Local Councils, Fire Department and similar.

Qualifications

• We are looking for someone who has experience in managing teams, and ideally, someone who has process or operational management experience with skills in budget management, Health & Safety, building relationships and engineering / operational maintenance experience.
• You will need excellent people and performance management skills to support and drive a team of mixed skills and abilities.
• A strong health and safety and customer‑based ethics.
• Excellent organisational and risk management skills are also needed.
• Good interpersonal and communication skills – both written and verbal are essential for the role.
• Good computer skills are also desirable.
• A valid driving licence is required to travel to different sites.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water: Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats or anything else – just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Benefits

• Offering a salary up to £40,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Thames Water Van is included for business purposes, and a fuel card.
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks